Intermedia Intelligent Communications

DevOps Engineer (Deployment)

Intermedia Intelligent Communications  •  United Kingdom of Great Britain and Northern Ireland (Remote)  •  3 months ago
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Job Description

DevOps Engineer (Deployment)

Department: Tech Operations

Employment Type: Full Time

Location: United Kingdom


**ALL CANDIDATES MUST BE LOCATED IN ENGLAND**


About Intermedia


Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!

Are you ready to make your mark?

About the Role:
We are looking for a Deployment DevOps Engineer to own and improve application deployment processes across environments. You will build and maintain deployment pipelines primarily using Octopus Deploy, GitHub, and Ansible, ensuring releases are automated, repeatable, secure, and reliable for production.

Key Responsibilities

  • Own end-to-end release and deployment lifecycle: build → package → deploy → verify → rollback
  • Develop and support Octopus Deploy projects, lifecycles, channels, variables, and deployment processes
  • Implement deployment automation with Ansible (playbooks/roles, inventories, idempotent changes)
  • Maintain Git-based release workflows in GitHub (branching, tagging, versioning, release notes)
  • Build/maintain CI pipelines in GitHub Actions (or existing tooling) to produce artifacts and trigger Octopus releases
  • Standardize deployment patterns across applications (templates, shared steps, reusable Ansible roles)
  • Manage environment configuration and secrets in a controlled way (variable sets, permissions, auditing)
  • Improve deployment safety: approvals, health checks, smoke tests, automated validation, and rollback strategies
  • Support production releases, troubleshoot deployment failures, and drive root-cause analysis
  • Maintain release documentation, runbooks, and change management practices
  • Collaborate with developers, QA, and operations to plan releases and reduce downtime

Skills, Knowledge and Expertise

  • Bachelors degree in Computer Science or related field
  • Experience as DevOps / Release / Deployment Engineer supporting production deployments
  • Strong hands-on experience with Octopus Deploy (process design, variables, multi-environment releases)
  • Strong Ansible skills for deployment and configuration (roles, vault/secrets, troubleshooting)
  • Strong working knowledge of GitHub (PR workflows, tagging/releases, permissions)
  • Understanding of CI/CD concepts (artifact management, versioning, promotion between environments)
  • Administration and troubleshooting skills on Windows and/or Linux hosts used for deployments
  • Ability to diagnose deployment issues across app, OS, network, and configuration layers


Nice to have

  • Experience with Terraform and infrastructure provisioning
  • Scripting: PowerShell and/or Bash
  • Monitoring/observability basics (Prometheus/Grafana, logs) to validate releases
  • Experience with IIS/.NET deployments, Nginx, or reverse proxies (depending on stack)
  • Familiarity with container-based deployments (Docker/Kubernetes)
  • Experience in managing VOIP components and protocols (SIP , FreeSwitch, OpenSIP, session border controllers)
  • Experience with load balancing components ( F5 LTM, F5 GTM)
  • Experience with administering AWS or Azure tenants
  • Experience with Virtualization platforms such as VMWare or HyperV

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Intermedia Intelligent Communications

About Intermedia Intelligent Communications

Intermedia is the cloud communications company that helps over 150,000 businesses connect better, from wherever, through our AI-powered platform that includes voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of intelligent communications and collaboration solutions, including our flagship product, Intermedia Unite®, all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and certified by J.D. Power for excellence in technical support eight times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience.

As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models.

Recent Awards:

• J.D. Power Certified Assisted Technical Support Program – 2024, 2023, 2021, 2020, 2019, 2018, 2017, 2016

• PCMag Editor’s Choice – Intermedia Unite

• US News & World Report - Best Business Phone System - Intermedia Unite

• CRN - 5-Star Partner Program - 2025, 2024, 2023, 2022

• CRN’s Cloud Computing Product of the Year - 2024, 2023, 2022, 2021 – Intermedia Unite

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Sunnyvale, California
Year Founded
Unknown
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