Our client is seeking a hands-on DevOps / Cloud Support
Engineer to take ownership of production AWS environments and existing CI/CD
pipelines within a mature enterprise environment. This role sits between DevOps
and backend engineering, with a strong emphasis on operational support,
troubleshooting, reliability, and developer enablement rather than greenfield
infrastructure builds.

The successful candidate will act as a key point of
contact for development teams, assisting with infrastructure, deployment, and
pipeline-related issues while ensuring stable and reliable production
operations.

Key Responsibilities

• 
  Support and maintain AWS-based production environments
• 
  Monitor, troubleshoot, and resolve infrastructure,
  deployment, and CI/CD pipeline issues
• 
  Provide operational support and guidance to development
  teams
• 
  Manage and maintain existing Azure DevOps CI/CD pipelines
• 
  Assist with containerized backend service deployments and
  support
• 
  Investigate production incidents and drive issue
  resolution
• 
  Ensure platform reliability, stability, and operational
  efficiency
• 
  Work within a restricted enterprise AWS environment with
  governed access controls
• 
  Collaborate with developers to improve deployment
  processes and operational practices
• 
  Contribute to backend-related tasks where required,
  primarily within C# environments

Requirements

Required Skills & Experience

• 
  Diploma in Software Development or Similar
• 
  4+ Years Experience in Backend DevOps (C#) with Multicloud
  exposure (Azure and AWS)
• 
  Strong hands-on AWS production support experience
• 
  Solid experience with CI/CD pipelines using Azure DevOps
  or similar platforms
• 
  Experience supporting containerized applications and
  backend services
• 
  Strong troubleshooting and problem-solving skills across
  infrastructure and deployment environments
• 
  Experience supporting developers and resolving
  operational issues
• 
  Exposure to backend development using C# or similar
  technologies
• 
  Comfortable working within enterprise governance and
  restricted-access cloud environments
• 
  Strong understanding of operational support and system
  reliability principles

Ideal Candidate Profile

• 
  DevOps / Cloud Engineer with a support and operational
  ownership mindset
• 
  Comfortable working across both infrastructure and
  development support functions
• 
  Able to balance technical troubleshooting with
  stakeholder support
• 
  Not purely infrastructure/platform focused
• 
  Not purely backend development focused
• 
  Enjoys maintaining, improving, and supporting mature
  environments rather than only building from scratch

Technical Environment

• 
  AWS Cloud Infrastructure
• 
  Azure DevOps
• 
  CI/CD Pipelines
• 
  Containerised Backend Services
• 
  C# Backend Environment
• 
  Enterprise Cloud Governance & Restricted Access
  Environments