Contour Software

Devops Engineer

Contour Software  •  Islamabad, PK (Hybrid)  •  3 hours ago
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Job Description

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

DevOps Engineer

About the Role

We are looking for a DevOps Engineerto design, build, andoperatethe platforms and infrastructure that support our applications and services. This role focuses on automation, reliability, scalability, and operational excellence, bridging the gap between development and IT operations.

You will work closely with Developers, System Administrators, and Security teams to improve how systems are built, deployed,monitored, and supported in production. This role includes participation in anoncallrotation supportingbusinesscriticalsystems.

Key Responsibilities

Automation & DevOps Practices

  • Build andmaintainCI/CD pipelinesfor application and service deployments.

  • Automate infrastructure provisioning, configuration, and operational tasks.

  • Reduce manual effort and operational risk through tooling and standardisation.

  • Improve deployment reliability, repeatability, and rollback processes.

Security & Best Practices

  • Apply security best practices across infrastructure and deployment pipelines.

  • Manage access controls, secrets, and environment configuration securely.

  • Support vulnerability remediation and platform hardening efforts.

  • Work closely with Security and IT teams tomaintaincompliance and resilience.

Infrastructure & Platform Engineering

  • Design, build, andmaintaincloud andonpremisesinfrastructuresupporting production andnonproductionenvironments.

  • Manage infrastructure lifecycle using automation andInfrastructureasCodeprinciples.

  • Support virtualised and cloud platforms (e.g. VMware, Nutanix, AWS).

  • Partner with development teams to support application infrastructure needs.

Reliability, Monitoring & Performance

  • Implement andmaintainmonitoring, logging, and alerting solutions.

  • Proactivelyidentifyperformance, capacity, and reliability risks.

  • Participate inpostincidentreviews and drivelongtermimprovements.

  • Support backup, disaster recovery, andhighavailabilitystrategies.

Incident Response & Production Support

  • Participate in a shared oncallrotationfor production support.

  • Respond to incidents, troubleshoot complex issues, and performrootcauseanalysis.

  • Collaborate across teams to resolve issues quickly and effectively.

  • Focus on permanent fixes rather thanshorttermworkarounds.

Documentation & Continuous Improvement

  • Maintain documentation for platforms, tooling, and operational processes.

  • Continuously improve DevOps practices, tooling, and workflows.

  • Evaluatenew technologiespragmatically, focusing onreal businessvalue.

Required Qualifications

  • Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

  • Experience with CI/CD toolsand deployment pipelines.

  • Solid experience supporting production databases, including schema changes, performance troubleshooting, backups, and coordination with development teams.?

  • Handsonexperience with cloud platforms(AWS preferred).

  • Practical experience with Infrastructure as Code(Terraform, CloudFormation, Ansible, etc.).

  • Scripting experience (Bash, Python, or similar).

  • Solid understanding of networking, system architecture, and security fundamentals.

  • Experience supporting production systems andparticipatinginoncallrotations.

  • Strong troubleshooting androotcauseanalysis skills.

  • Experience operating hybrid environments (onprem+ cloud).

Nice to Have

  • Exposure to SRE principles orreliabilityfocusedengineering.

  • Experience with monitoring platforms (Prometheus, Grafana, Datadog, Splunk, etc.).

  • Experience with containerisation and orchestration (Docker, Kubernetes).

  • Familiarity with Windows environments alongside Linux.

Core Competencies

  • Strongproblemsolvingand analytical skills

  • Ownership mindset and accountability

  • Collaboration and clear communication

  • Ability to work infastmovingproduction environments

  • Continuous learning and improvement mindset

Work shift:
3 PM – 12 AM Pakistan Time OR

4PM – 1AM Pakistan Time

Exciting Benefits we offer:

  • Market-leading Salary
  • Medical Coverage – Self & Dependents
  • Parents Medical Coverage
  • Provident Fund
  • Employee Performance-based bonuses
  • Home Internet Subsidy
  • Conveyance Allowance
  • Profit Sharing Plan [Tenured Employees Only]
  • Life Benefit
  • Child Care Facility
  • Company Provided Lunch/Dinner
  • Professional Development Budget
  • Recreational area for in-house games
  • Sporadic On-shore training opportunities
  • Friendly work environment
  • Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.

Contour Software

About Contour Software

Contour Software is a wholly owned subsidiary of Constellation Software Inc (CSI). CSI (http://www.csisoftware.com/) acquires, manages and builds market-leading software businesses that develop industry-specific, mission-critical enterprise software solutions to serve both the public and private sectors. Prior to going public in 2006, CSI won the prestigious “Canada’s 50 Best Managed Companies” award in 2005. Headquartered in Toronto, Canada, and with a global presence, CSI’s subsidiaries operate in more than 80 different industries in over 100 countries, generating annual revenues in excess of $3 Billion.

Contour Software currently houses remote employees for more than 130 Departments (R&D, Finance, IT, Customer Support, Professional Services, Sales & Marketing and G&A) belonging to more than 120 of CSI’s 400+ divisions, in 3 offices [KHI, LHE & ISB]. Contour employees are key players in implementing, supporting, extending, enhancing, and renewing enterprise systems that run thousands of medium and large businesses, as well as public institutions, globally.

Learn, Grow, and Make a Difference - Software for Life!

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Karachi, PK
Year Founded
Unknown
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