Tidio

DevOps Engineer

Tidio  •  Warsaw, PL (Hybrid)  •  7 days ago
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Job Description

Location: Warsaw/Cracow (hybrid: 1-2 days per week in the office)

Contract: B2B

Salary: 15 000 - 23 000 PLN B2B

How this role works:

You will start by building the system as part of our team, working in a focused, greenfield setup. After a few months of introduction to the project, you will seamlessly continue working on the same product directly with the client, becoming part of the client’s team responsible for its long-term development and scaling. There is no handover phase and no context switching - you stay with the same codebase, product, and technical challenges, while gaining long-term ownership and impact.

Why you’ll like this role:

  • Work on a high-visibility project with real impact

  • Collaborate with a team of experienced engineers and ML specialists

  • Build a greenfield system with cutting-edge technologies

  • Gain long-term ownership and influence over infrastructure and platform architecture

Requirements

Must have:

  • 4+ years of DevOps experience

  • Extensive knowledge of Google Cloud Platform (GCP) and ability to independently design, deploy, and maintain infrastructure for medium to large-scale projects

  • Solid understanding of Kubernetes (GKE)

  • Hands-on experience with Infrastructure as Code (IaC) - Terraform, Atlantis, ArgoCD

  • Strong understanding of networking fundamentals, including DNS and TCP/IP

  • Experience with creating and maintaining CI/CD pipelines

  • Experience in designing and maintaining monitoring and alerting systems, following industry best practices

Nice to have:

  • Experience with infrastructure supporting machine learning / AI workloads

  • Familiarity with modern application architecture - principles of designing scalable applications, implementing effective health checks, managing resources efficiently to avoid overprovisioning and underprovisioning

We want to offer you:

  • Work with an experienced team that continually shares knowledge and is not afraid of testing new solutions

  • Flexible hours

  • Individual work tools – Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs

  • Sport & wellness benefit (Kafeteria MyBenefit)

  • Private medical care

  • A comprehensive benefits package after transitioning to our partner, including employee benefits, training opportunities, and occasional bonuses

Tidio

About Tidio

Tidio is a global leader in customer service software. Tidio’s user-friendly platform enables 300,000+ businesses worldwide to deliver smarter, faster support to their customers.

With a full suite of customer service solutions, Tidio offers live chat, chatbots, ticketing, and AI-powered virtual support agents to help you solve customer problems and improve your conversion rates. Tidio’s software operates across all major content management systems, e-commerce platforms, and social media channels.

Founded in 2013, Tidio has grown to 180+ employees and has offices in San Francisco, Szczecin, and Warsaw. Tidio serves customers of all sizes from 205+ countries, including Mercedes, Shell, and Praktiker. Tidio’s live chat widget is viewed by 510 million unique users every month.

Visit www.tidio.com to learn more. Visit careers.tidio.com if you want to join our team.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
San Francisco, California
Year Founded
2013
Website
tidio.com
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