Job Purpose
Develop functional systems and solutions with a focus on scalability, automation, reliability, security and quality. Implement customer integrations, and improve the customer experience. Perform root cause analysis of production errors, resolve issues, design procedures for system troubleshooting and maintenance, and build tools to reduce error occurrence.
Responsibilities
Application Software DevelopmentDevelop existing applications and contribute to development of new applications by analysing and identifying areas for modification and improvement. Develop new routine applications to meet customer requirements.
Application Software RoadmapContribute to and maintain road map to facilitate application software development and ensure the development work is prioritised in line with business requirements.
Data-driven Product and Service ImprovementResearch data from digital product/service performance, customer behavior, and market trends to identify opportunities for product/service improvement.
Design and ConceptualisationProduce multiple concepts and prototypes to design digital products/services.Product/Service DevelopmentDeliver defined features, functionality, or outcomes from a designated part of the development/engineering program, selecting the best available approach within established systems.
Digital Marketing Plan ExecutionProvide analysis to monitor performance of digital marketing campaigns.
Customer Needs/Experience ResearchSupport customer and market research by performing customer and market research and analysis techniques.
Testing IT PerformancePerform website/applications software tests and respond to user emails to monitor, diagnose, and correct performance issues.
Faults Diagnosis and CorrectionProvide fault isolation and resolution for complex challenges to limit and address issues promptly.
Education
University / Post Graduate (Masters Degree)
Experience
3-6 years' experience working with Rancher 2.5+, Kubernetes, Linux, .NET Development, Angular, React, Node (Essential); Experience and understanding of Agile, Scrum and Kanban (Essential); Azure DevOps experience (Advantageous). Managerial Experience: 7 to 12 months experience of general supervision of more junior colleagues (Essential)
Telesure Investment Holdings (Pty) Ltd (TIH) is the holding company of some of South Africa’s leading and innovative financial institutions.
These financial institutions are licensed to provide financial products and/or services ranging from short-term, long-term and health insurance as well as a comparison and investment platforms.
Our origins go back to 1 June 1985, when Auto & General Insurance was launched into the South African market. We have since grown into a group of subsidiaries of which Auto & General now forms a part.
Today, we own some of South Africa’s most loved and recognisable brands, each finding a better way to give their unique group of customers peace of mind.
We exist to continuously find better ways to give people peace of mind, whether it is to protect what they own, their loved ones or their greater ambitions and life plans they’re working so hard for.
We’re proven pioneers with a hunger for doing and being the best we can, bringing customer-focused innovation and service excellence to the financial services industry.
We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing past their limits.
TIH is a licensed controlling company.
