Job Description

DevOps Lead – Job Description

📌 Company Overview

We are a global empathy-led technology services company where software and people transformations go hand-in-hand.

Product innovation and mature software engineering are part of our core DNA. Our mission is to help our customers accelerate their digital journeys through a global, diverse, and empathetic talent pool following outcome-driven agile execution.

Respect, Fairness, Growth, Agility, and Inclusiveness are the core values we live by. We continuously invest in digital strategy, cloud engineering, data, and enterprise AI to solve complex transformation challenges for our clients.

🎯 Role Overview

We are looking for a DevOps Lead to drive our cloud infrastructure, platform engineering, and CI/CD transformation initiatives.

This role focuses on designing scalable systems, enabling efficient deployments, and leading DevOps best practices, rather than 24/7 operational support.

You will work closely with engineering teams to build reliable, automated, and secure platforms, while mentoring a team of DevOps engineers.

‍💼 Key Responsibilities

🔹 Leadership & Team Enablement

• Lead, mentor, and guide a team of DevOps engineers
• Provide architectural and technical direction across projects
• Drive a culture of ownership, automation, and continuous improvement
• Collaborate with cross-functional teams (engineering, QA, security)

🔹 Platform Engineering & Cloud Architecture

• Design and manage scalable infrastructure on Azure (primary) and AWS/GCP (secondary)
• Lead cloud migration initiatives (e.g., Azure → On-Prem / multi-cloud)
• Architect highly available and secure Kubernetes-based platforms

🔹 CI/CD & Automation

• Design and implement robust CI/CD pipelines using tools like GitHub Actions, Azure DevOps, Jenkins
• Standardize deployment practices using Helm charts and GitOps approaches
• Automate infrastructure provisioning using Terraform / IaC frameworks

🔹 Containerization & Kubernetes

• Manage and optimize Kubernetes clusters (AKS or hybrid setups)
• Build reusable Helm charts and deployment templates
• Ensure scalability, reliability, and cost optimization

🔹 Messaging, Identity & Data Systems

• Set up and manage RabbitMQ from scratch (HA, clustering, failover)
• Work with PostgreSQL (basic administration, performance awareness)
• Implement and manage Keycloak for authentication and authorization

🔹 Monitoring, Reliability & Performance

• Implement monitoring and observability using Prometheus, Grafana, ELK
• Define SLIs/SLOs and improve system reliability
• Perform root cause analysis and implement preventive measures

🔹 Security & Best Practices

• Implement DevSecOps practices across pipelines and infrastructure
• Manage secrets, access controls, and compliance requirements
• Ensure secure communication and network configurations

🔹 Process & Strategy

• Drive DevOps maturity across projects
• Standardize tools, frameworks, and reusable modules
• Stay updated with emerging technologies and introduce improvements

🛠 Required Skills

• Strong expertise in DevOps principles and platform engineering
• Hands-on experience with Azure Cloud (mandatory)
• Experience with Kubernetes, Docker, Helm
• Strong experience with CI/CD tools (GitHub Actions, Azure DevOps, Jenkins)
• Proficiency in Infrastructure as Code (Terraform preferred)
• Experience with RabbitMQ setup and management
• Knowledge of PostgreSQL and Keycloak
• Strong scripting skills ( Bash / Python)
• Experience with monitoring tools (Prometheus, Grafana, ELK)
• Solid understanding of networking and system design

⭐ Good to Have

• Experience with multi-cloud or hybrid cloud environments
• Experience in cloud migration (Azure ↔ On-Prem)
• Exposure to GitOps tools (ArgoCD / FluxCD)
• Knowledge of security best practices and compliance

🎓 Qualifications

• Bachelor’s degree in Computer Science or related field
• 6+ years of experience in DevOps, with 2+ years in a leadership role
• Proven experience in driving platform engineering and automation initiatives
• Azure and/or AWS certifications are must to have (e.g., Azure Administrator, Azure DevOps Engineer, AWS Solutions Architect, AWS DevOps Engineer)