Encora Inc.

DevOps Engineer

Encora Inc.  •  Kuala Lumpur, MY (Onsite)  •  2 months ago
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Job Description

Key Responsibilities

  • Execute migration of repositories and CI/CD pipelines from Azure DevOps and Bitbucket to GitHub and GitHub Actions.
  • Build migration waves and prioritize workloads based on criticality, complexity, and business impact.
  • Create reusable workflow templates and standardized CI/CD patterns for broad engineering adoption.
  • Implement deployment promotion controls across DEV, SIT, UAT, and Production.
  • Integrate SonarQube, Veracode, and Prisma scans into build and release workflows.
  • Integrate and enforce ServiceNow production release gating, approvals, and audit traceability.
  • Integrate and enforce JIRA SDLC release gating, approvals, and audit traceability.
  • Troubleshoot migration and pipeline issues, optimize reliability, and support cutover/hypercare activities.
  • Produce documentation, runbooks, and handover materials, support enablement of internal teams.
  • Report progress, risks, and dependencies to engineering and management stakeholders.

Qualifications & Experience

  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or equivalent relevant experience.
  • Minimum 5 years in DevOps, Platform Engineering, or CI/CD engineering, with at least 2 years in enterprise migration/transformation programs.
  • Proven hands-on delivery of large CI/CD migration initiatives, preferably with 200+ pipelines (500+ strongly preferred).
  • Strong experience with GitHub repositories, branching/governance, and GitHub Actions workflow design and implementation.
  • Strong Azure enterprise environment experience, including private networking, secure connectivity, and environment segregation.
  • Demonstrated experience integrating SonarQube, Veracode, and Prisma into CI/CD pipelines.
  • Experience integrating CI/CD release controls with ServiceNow and JIRA (or equivalent ITSM platform).
  • Practical experience managing controlled release promotion across DEV, SIT, UAT, and Production.
  • Experience in regulated sectors such as insurance or financial services, with compliance and audit awareness.
  • Strong documentation and stakeholder communication skills in cross-functional enterprise settings.
  • Relevant certifications in Azure, GitHub, DevOps, or cloud security are an advantage.

Key Competencies

  • Technical Leadership: Able to drive migration outcomes hands-on and guide engineering teams.
  • Delivery Focus: Executes effectively under tight timelines while maintaining quality and control.
  • Automation and Standardization: Builds repeatable, scalable pipeline patterns that reduce manual effort.
  • Risk and Control Mindset: Identifies and mitigates security, compliance, and release risks proactively.
  • Security by Design: Embeds quality and security controls as mandatory gates in software delivery.
  • Problem Solving: Diagnoses and resolves complex CI/CD and integration issues quickly.
  • Communication and Influence: Communicates clearly with technical and non-technical stakeholders.
  • Collaboration: Works effectively across engineering, security, infrastructure, and release teams.
Encora Inc.

About Encora Inc.

Encora is a global digital engineering company built for a new era of AI-powered businesses. Forged in Silicon Valley, we grew up serving digital natives who demanded speed, scale, and flawless experiences. Today, we bring that same DNA to enterprises worldwide, enabling speed and hyper-adaptability, moving them further along their quest to become more composable and agile.

With two decades at the convergence of Cloud, Data, and AI, we help organizations move beyond rigid, legacy models to become composable enterprises, through adaptive systems designed to sense change and reconfigure in real time.

More than 9,500 engineers, designers, and domain experts across the Americas, Europe, India, and Southeast Asia give Encora the ability to combine nearshore agility with global scale. Backed by Advent International and Warburg Pincus, we deliver innovation acceleration and modernization across industries, powered by Encora AIVA™, our orchestration platform for AI-native engineering.

We believe the future won’t be built by humans or machines alone, but by human creativity amplified by limitless machine intelligence. At Encora, that’s how we help our clients build fast and adapt faster.

Industry
IT & Software
Company Size
5,001-10,000 employees
Headquarters
Santa Clara, California
Year Founded
Unknown
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