Job Description

Innovate and shape what comes next.

At AIA, your expertise, perspective and ideas can help us become a faster, simpler and more connected organisation while contributing to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on real-world challenges, collaborate with talented colleagues and turn technology, data and bold ideas into simpler experiences, smarter solutions and positive outcomes for our customers and communities.

Join us to create what comes next, grow through new experiences and extend your impact across Asia.

About the Role

Report to: Senior Manager, Networking and Infrastructure

Location: Ho Chi Minh

Function: Customer and Information Technology | Department: Network & Infrastructure

Type: Individual Contributor

THE OPPORTUNITY:

• The DevOps & Cloud Infrastructure Specialist is responsible for designing, implementing, automating, and maintaining the organization’s cloud and on‑premises infrastructure to ensure high availability, scalability, security, and operational excellence. This role bridges the gap between development and operations by enabling continuous integration, continuous delivery, infrastructure as code, and proactive system monitoring.
• This position will work closely with cross‑functional engineering, security, and product teams to build robust CI/CD pipelines, optimize cloud resources, enforce best practices, and deliver reliable platform services that support business growth. The role also includes troubleshooting complex infrastructure issues, improving system performance, and driving initiatives that enhance operational efficiency and cloud maturity across the organization.

ROLES AND RESPONSIBILITIES:

1) Cloud & Infrastructure Engineering

• Design, deploy, and manage cloud infrastructure (Azure/AWS/GCP) following well‑architected frameworks.
• Maintain hybrid cloud or on‑prem infrastructure, including virtualization, storage, network, and monitoring systems.

2) DevOps & Automation

• Build and maintain CI/CD pipelines for multiple application stacks.
• Implement Infrastructure-as-Code using tools such as Terraform, ARM, CloudFormation, or Ansible.
• Manage code repositories, branching strategies, and deployment automation.
• Support application teams in release processes and troubleshoot pipeline issues.
• Automate operational tasks to improve efficiency and reduce manual effort.

3) System Reliability & Performance

• Ensure high system availability, disaster recovery, and business continuity.
• Monitor and troubleshoot performance issues across infrastructure, network, and services.
• Improve reliability through proactive capacity planning and optimization.

4) Security & Compliance

• Work with security teams to apply cloud governance, identity management, and compliance standards.
• Implement vulnerability scanning, patching, and security monitoring automation.

5) Collaboration & Support

• Partner with software engineering, data, and product teams to design scalable deployment architectures.
• Provide L3 technical support for complex infrastructure incidents.
• Create and maintain technical documentation, runbooks, and operational guidelines.

JOB REQUIREMENTS:

Education:

B.A. Degree in Computer Science

Certificate/license:

Certifications such as AZ‑104, AZ‑900, AWS Associate, Terraform Associate, or CKA (junior level) are beneficial.

Experience:

• At least 3-4 years of experience in Network System Administration and IT Infrastructure
• Experience in GitOps (ArgoCD, Flux).
• Knowledge of service mesh (Istio, Linkerd).
• Experience with serverless architectures.
• Experience with FinOps or cloud cost optimization.
• Knowledge of VMware, AWS, and Azure (Preferred)
• Knowledge of security best practices in DevOps.
• Strong knowledge of CI/CD tools (e.g., Jenkins, GitLab CI, CircleCI).
• Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).

Special Skills

• Excellent communication skills to effectively collaborate with cross-functional teams, including business stakeholders, technical experts, and executive leadership.
• Ability to work in a fast-paced environment, adapt to change, and prioritize tasks effectively.
• Ability to troubleshoot complex issues end‑to‑end.
• Strong communication and cross-team collaboration skills.
• Self-driven mindset and ability to work independently under minimal supervision.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.