Job Description

What You Will Get Out of This Position

We are looking for a skilled DevOps Engineer to join ITCs dynamic team and support our cloud infrastructure and deployment operations across APAC. This role involves working with multi-cloud platforms, CI/CD pipelines, and automation tools to ensure scalable, secure, and high-performing systems. Youll collaborate with cross-functional teams and contribute to digital transformation projects for global luxury and eCommerce brands.

Responsibilities:

• Design, deploy, and manage multi-cloud environments (AWS, Alibaba Cloud, Azure, Tencent Cloud).
• Implement Infrastructure as Code (IaC) using Terraform and Ansible for consistent provisioning.
• Optimize cloud resource usage for performance, scalability, and cost-efficiency.
• Maintain infrastructure documentation and architecture diagrams using tools like Visio.
• Build and maintain CI/CD pipelines using Jenkins, GitLab CI, and GitHub Actions.
• Automate code build, test, and deployment processes to reduce manual effort.
• Integrate security tools (DAST/SAST) into CI/CD workflows to ensure code quality.
• Configure services like Nginx Ingress, API Gateway, and Key Vault for secure deployments.
• Set up real-time monitoring and alerting systems using Prometheus, Grafana, and ELK.
• Ensure system uptime meets SLA targets of 99.9% or higher through proactive operations.
• Provide 24/7 infrastructure support and incident response coverage.
• Troubleshoot infrastructure and application issues, and optimize performance.
• Develop and maintain operational playbooks and emergency response procedures.
• Define and manage the DevOps boilerplate roadmap to standardize practices across projects.
• Lead infrastructure roadmap planning and execution to support scalability and reliability.
• Collaborate with developers, QA, and architects to ensure smooth project delivery.
• Promote DevOps best practices and drive automation across teams.
• Identify technical debt and lead continuous improvement initiatives.

Requirements

Must have:

• Bachelors degree in Computer Science or related field.
• 2+ years of experience in DevOps, Cloud Engineering, or System Administration.
• Background or interest in software development to better understand applications and collaborate effectively with developers.
• Experience with at least one major cloud platform (AWS, Alibaba Cloud, Azure, or Tencent Cloud).
• Hands-on knowledge of CI/CD tools (Jenkins, GitLab CI, GitHub Actions).
• Familiar with containerization (Docker, Kubernetes) and IaC tools (Terraform, Ansible).
• Basic experience with monitoring tools (Prometheus, Grafana, ELK).
• Scripting ability in Python, Bash, or PowerShell.
• Good communication and teamwork skills.
• English proficiency for reading technical documentation.

Nice to have:

• Experience with Docker, Kubernetes, and IaC tools (Terraform, Ansible).
• Familiarity with monitoring tools (Prometheus, Grafana, ELK).
• Understanding of cloud security and compliance practices.
• Knowledge of GitOps, Service Mesh (Istio), and disaster recovery planning.
• Relevant certifications (AWS, Azure, Kubernetes).
• Experience in eCommerce, luxury retail, or MarTech.
• Contributions to open-source or technical blogs.

The Package

• Open for remote working
• Competitive salary package, aligned with your experience and contributions
• Clear career development path with regular performance reviews and growth opportunities
• Comfortable and well-equipped office space with modern facilities in a central location
• Collaborative and ambitious team culture with shared goals and strong team spirit
• Engaging team-building activities and company events throughout the year