Job Description

We are TBC - the leading financial institution in the region, powered by a courageous and goal-oriented team that fulfills our mission and makes people’s lives easier.

We are setting a new standard of service using data analytics, artificial intelligence, and digital products.

We’re here to support your growth and success - just believe in yourself.

We are looking for a Developer Experience (DevEx) Lead who will play a key role in shaping and continuously improving the developer experience across TBC’s platforms.

The role is focused on enabling internal and external developers/engineers to seamlessly discover, integrate, and build on TBC’s platforms by accelerating API adoption, reducing integration friction, and strengthening the overall developer ecosystem.

This position combines technical understanding, product thinking, and ecosystem engagement to deliver measurable improvements in developer usability, onboarding efficiency, and platform adoption.

Key Responsibilities

Developer Journey & Experience Optimization

• Design and continuously improve the end-to-end developer journey, from onboarding to production integration

• Identify friction points across the developer experience and drive usability improvements
• Simplify and accelerate onboarding and integration processes
• Improve developer self-service capabilities and overall platform accessibility

API Platform Adoption

• Drive adoption and growth of Business API Banking (BAB) platforms
• Enable fast, reliable, and scalable partner integrations
• Collaborate closely with product and engineering teams to improve developer-facing experiences and integration flows
• Support measurable growth in API usage and partner onboarding efficiency

Developer Portal & Tooling

• Drive the evolution and continuous improvement of the developer portal experience
• Improve documentation standards, SDKs, code samples, onboarding flows, and sandbox environments
• Enhance developer tooling usability, discoverability, and accessibility
• Promote best practices for developer enablement and platform usability

Developer Feedback & Insights

• Collect, structure, and translate developer feedback into actionable improvements
• Identify developer pain points and advocate for improvements across platform and product teams
• Establish continuous feedback loops between developers and internal teams
• Use qualitative and quantitative insights to drive data-informed decisions and prioritization

Internal Developer Experience

• Improve developer experience for internal engineering teams
• Optimize onboarding, documentation, and shared developer tools
• Support engineering productivity and enablement initiatives
• Promote consistency and usability across internal developer platforms and workflows

Developer Community & Engagement

• Support and strengthen developer engagement initiatives including meetups, hackathons, tech talks, and ecosystem activities
• Build strong relationships with internal and external developer communities
• Help position TBC as a technology and platform-driven organization within the developer ecosystem
• Contribute to developer advocacy, technical credibility, and platform awareness initiatives

Qualifications

This role is ideal for someone who combines strong technical understanding, product mindset, and experience working with developer ecosystems and platform adoption initiatives.

Relevant backgrounds may include

• Platform Engineering
• API Products / API Banking
• Technical Product Management
• Developer Platforms
• DevOps / Engineering Enablement
• Developer Relations (DevRel)
• Engineering Productivity / Internal Developer Platforms

Required Skills & Experience

• Strong understanding of APIs, integrations, and developer platforms
• Understanding of developer workflows, onboarding journeys, and technical enablement processes
• Product mindset with strong usability and developer-centric thinking
• Experience working cross-functionally with engineering, product, business, and external partners
• Strong stakeholder management, communication, and collaboration skills
• Experience with developer documentation, tooling, SDKs, sandbox environments, or platform ecosystems
• Ability to identify friction points and drive measurable usability improvements
• Experience supporting developer adoption, engagement, or platform growth initiatives
• Analytical and data-informed approach to measuring developer experience and adoption outcomes

Successful Candidates Will

• Understand developer needs, workflows, and pain points deeply
• Effectively bridge technical, product, and business stakeholders
• Think from a usability, scalability, and developer adoption perspective
• Be passionate about improving developer ecosystems and platform experiences
• Drive alignment and collaboration across cross-functional teams
• Balance strategic thinking with operational execution
• Be outcome-oriented and comfortable working with measurable KPIs and adoption metrics
• Continuously seek opportunities to simplify, improve, and scale developer experiences

Additional Information

TBC processes the personal data of the candidate in order to determine the suitability of the candidate for the vacancy, in accordance with the requirements of the Law of Georgia on Personal Data Protection. Information about the candidate may also be processed to determine the suitability of the candidate for future vacancies. Information about the candidate is stored for a maximum of 3 years. In case you do not want further data processing, want to change or delete data, please follow the link and contact us through the communication channels located at the same link https://tbcbank.ge/en/privacy-policy

TBC shares its information with companies included in the TBC Bank Group PLC. Subsidiary companies also ensure personal data processing in accordance with the law. If you do not wish to share your data with TBC Group companies, please contact us at the same link https://tbcbank.ge/en/privacy-policy

TBC conducts the selection process of candidates in compliance with the requirements of the Law on the Elimination of All Forms of Discrimination and the principles of equal treatment of persons and eliminates discrimination against persons on any grounds.

If you see signs of discriminatory treatment, contact us: 032 2 27 27 27 *1998;

We will contact you only those who will pass the first stage of selection and will be granted candidate status.