Job Description

They are currently hiring a Development Team Lead to join an amazing team
Ab out the company:

Their vision is to enable incredible travel customer engagement through personalised, timely communications, highly automated workflows and AI technologies, delivering tangible ROI, regulation compliance, loyal passengers and cost efficiencies to global travel brands.

They have since grown to become one of the travel industry’s major suppliers of passenger messaging solutions. More than 60 airlines, rail and travel management companies, including British Airways, Flight Centre, Qantas, Ryanair, and JetBlue, use their notifications platform.

With exciting plans for the future, it's time for them to expand their growing team, and they are hoping you are who they are looking for!

Their culture and values:

Flying high: yet still climbing
They know their stuff and are happy to share their knowledge and expertise. They pride themselves on being at the top of their game and strive to keep learning.

People are their passport to success: they're at the heart of everything they do
They develop strong relationships built on trust and respect, and always do the right thing by each other and their customers.

Accelerating forward: embracing change, challenge, and growth
Whether it's for themselves, their colleagues, or their customers, they are always looking for ways to improve and grow. They are not afraid to challenge the status quo and drive change with enthusiasm.

All-inclusive: they are a strong, collaborative community
They share the same vision: to make the best it can be. They pull together to make it a reality, look out for each other along the way, and make sure everyone's voice is heard.

Enjoy the journey: bringing fun and positivity to everything they do
They are proud and passionate to be part of the family and never take themselves too seriously. Having fun is really important to them.

About the role:

• Lead and line manage a team of developers, ensuring that levels of engagement remain high and the team is empowered to deliver brilliant work. To include performing 1-2-1s, identifying training needs and managing professional progression.
• Working closely with the other Development Team Leads to drive performance and engagement throughout the development teams; co-ordinate training needs; and facilitate career pathing and progression.
• Liaising with the Development Manager to highlight knowledge development areas for the Development Team to assist with project allocation and resourcing.
• Participating in the development of the technical strategy in collaboration with key colleagues.
• Ensuring that your team understands, feeds into and is aligned with the technical strategy.
• Providing technical and process guidance to ensure that sound application design and quality practices are followed.
• Direct liaison with customers to provide technical consultation and guidance, working alongside Business Development Managers, Business Analysts and Account Managers during workshops and other customer meetings.
• Assisting and supporting BAs to produce solution designs for customer projects, as required.
• Involvement and input in solution and architectural design, working closely with the Architect team.
• Providing sound decision making for software development, ensuring that the constraints and needs of the business are considered alongside the overall technical strategy.
• Actively share your knowledge with the wider 15below Developer community.
• Customer-specific project development and Core 15below platform product development including:
• Contribute to estimates and actively participate in the agile planning activities
• Configuration and deployment management for project releases
• Design and create templates
• Support the Product Owner and Project Manager in maintaining back logs
• Develop sustainable products in line with best practice, relevant standards and technological developments
• Ensure developed solutions deliver true business value meeting customer requirements by working closely with the Project Manager

Escalate project issues appropriately and communicate project changes proactively to the Project Manager

• Drive quality and set realistic expectations within your projects
• Unit testing and code reviews
• Use problem solving skills to overcome technical issues
• Assist QA with software application testing as needed
• Coaching developers in solution design, development and maintaining coding standards
• Contribute to core product development.
• Fostering collaboration and communication amongst team members.
• Participating in cross-functional process improvement initiatives.
• Stay abreast with technical development and trends.
• Perform other related duties as required and assigned.

The kind of person you are:

• A minimum of 10 years software development experience
• Excellent web development skills (NodeJS, Web Api, Angular)
• Experience with NoSQL databases (MongoDB)
• Experience in the design and implementation of services, using service-oriented technologies
• Experience using Visual Studio and Git
• Experience inputting into architectural design and solutions
• Experience in leading and coaching team members
• Experience in providing technical guidance to other Developers and the wider team
• Experience in TDD (Test Driven Development)
• An understanding of business operations and commercial decisions
• Experience of continuous integration, continuous deployment and automated integration testing
• Ability to operate independently within defined methodologies, procedures, and guidelines
• BSc Computer Science or similar
• Excellent communication skills and experience working closely with external stakeholders
• Good problem solving and analytical skills
• Technical writing skills
• Fluency in English with excellent written and verbal communication skills.

Skills to impress:

• Experience with chatbots and LLMs
• Experience with MS SQL Server
• Experience of messaging systems (RabbitMQ)
• Experience and proficiency with cross-browser, cross-platform development
• Airline Industry, Reservation Systems, Travel Industry
• Experience with Change Management processes
• Experience of writing high performance software (Threading, Async IO)
• International experience and Mobility

Want to know more? Get in touch with us 👇