Help Create Brighter Futures for Youth
At Plummer Youth Promise, we believe every young person deserves the opportunity to build permanent, supportive relationships and achieve lifelong success. For more than 170 years, we have partnered with youth and families to strengthen connections, build skills, and create pathways toward stability, belonging, and independence.
We are seeking a detail-oriented and collaborative Development Operations Coordinator to support the operational and administrative functions that power our fundraising and communications efforts. This position is ideal for someone who enjoys working with data, improving systems, managing donor information, and helping a mission-driven organization maximize its impact.
As a member of the Development & Communications Team, you will play a key role in maintaining donor data integrity, supporting stewardship efforts, producing meaningful reports, and ensuring the smooth operation of development systems and processes. This is an in person, part time, 24 hour per week role.
What You'll Do
Development Operations & Database Management
- Manage and maintain the Salesforce database, ensuring accuracy, consistency, and data integrity
- Process and track gifts and donations
- Ensure timely donor acknowledgments and stewardship activities
- Maintain fundraising dashboards and reporting tools
- Support implementation and ongoing management of the annual Development & Communications workplan
Reporting & Analysis
- Produce regular and ad hoc fundraising reports, analyses, and data summaries
- Prepare and reconcile monthly, quarterly, and annual reports in collaboration with the Finance Team
- Monitor fundraising data and identify trends to support strategic decision-making
- Maintain reporting systems that provide actionable insights to leadership
Process Improvement & Administrative Support
- Identify opportunities to improve workflows, reporting processes, and operational systems
- Develop and maintain policies, procedures, and standard operating practices related to development operations
- Support department administrative functions, including expense tracking and coordination support for the Director of Development & Communications
- Assist with additional development and communications projects as needed
What We're Looking For
Required Qualifications
- One to three years of experience in development operations, fundraising administration, nonprofit administration, or a related field
- Experience using Salesforce or a comparable donor database/CRM system
- Strong proficiency with Microsoft Office, including Excel, Word, Outlook, PowerPoint, and Teams
- Exceptional attention to detail and accuracy
- Strong organizational and time-management skills
- Ability to manage multiple priorities and meet deadlines
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to collaborate effectively across teams
- Commitment to diversity, equity, inclusion, and belonging
- Passion for the mission of Plummer Youth Promise
Preferred Qualifications
- Experience working in a nonprofit development or fundraising environment
- Experience creating reports, dashboards, and fundraising analytics
- Familiarity with donor stewardship and gift processing best practices
Why Join Plummer Youth Promise?
At Plummer Youth Promise, our work is rooted in the belief that every young person deserves the opportunity to thrive. We are committed to creating a workplace where employees feel supported, valued, and connected to a meaningful mission.
Our values include:
- Dignity
- Compassion
- Integrity
- Teamwork
- Learning
- Resilience
- Joy
What We Offer
- Flexible part-time schedule
- Collaborative and mission-driven work environment
- Opportunities to contribute directly to organizational growth and impact
- Professional development opportunities
- The chance to make a meaningful difference in the lives of youth and families
Working Conditions
- Valid Massachusetts driver's license with an acceptable driving record
- Access to a registered and insured vehicle
- Ability to meet the visual and auditory requirements necessary to perform essential job functions
- Ability to safely navigate stairs
- Ability to bend, reach, move, and occasionally lift up to 20 pounds
Equal Opportunity Employer
Plummer Youth Promise is an Equal Opportunity Employer committed to building a diverse and inclusive workforce. We encourage applicants from all backgrounds, experiences, and identities to apply.
Ready to Apply?
If you are excited about using your organizational, analytical, and operational skills to support a mission that changes lives, we encourage you to submit your application today. Join us in helping youth and families build brighter futures.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Plummer’s mission is to set a standard of excellence that improves outcomes for young people in or at risk of entering state care by deeply engaging youth, families, and the systems that impact them to develop permanent family relationships, skills, and community connections.
We envision a world in which every young person has a family unconditionally committed to nurture, protect, and guide them to successful adulthood.
