Job Description

Position Title: Development Officer, Midlevel & Monthly Giving

Employment Type: Full-Time Staff | Union (Unifor)

Annual Salary Range: $63,802.62 - $69,754.51

Division: Growth

Location: 2180 Yonge Street, Toronto, ON

TVO Media Education Group (TVO) is devoted to inspiring learning that changes lives and enriches communities. We are an internationally recognized digital learning organization that strives to engage, inform, and educate Ontarians of all ages.

Who we are

We are an agency of the Ontario Ministry of Education and a registered charity that contributes to learning, civic engagement, and public service media across Ontario. We provide free, trusted, and accessible educational content that can support Ontarians of all ages, regardless of background, location, or circumstance. To fulfill our mandate, TVO delivers curriculum-connected resources through TVO Learn and TVOkids, offers Ontario’s largest online high school through TVO ILC, and produces journalism, documentaries, current affairs programming, and podcasts with TVO Today that help Ontarians understand the issues shaping their communities.

What we’re looking for

Are you a high-energy relationship builder with the ability to inspire donors? Do you enjoy creating meaningful connections and engaging donors with an organization’s mission? TVO is seeking a passionate, collaborative, and results-oriented fundraising professional to manage our monthly and midlevel donor portfolios. Does this describe you? If so, we want to hear from you.

The Development Officer, Monthly and Midlevel Giving will be responsible for growing revenue and strengthening TVO’s community of loyal supporters. The incumbent will manage a portfolio of monthly and midlevel donors and prospects, engaging them with TVO’s programs and impact to encourage renewed and increased support. Using a mix of personalized outreach, direct marketing, and digital engagement, the Development Officer will provide thoughtful stewardship and create meaningful opportunities for donors to connect with TVO’s mission.

How you will make an impact

• Manage a portfolio of 500+ monthly and midlevel donors and prospects, with responsibility for achieving annual revenue, retention, renewal, and upgrade goals
• Develop and implement annual strategies and workplans for monthly and midlevel donor engagement in collaboration with the Manager, Annual Giving
• Engage donors with TVO’s programs and impact to deepen their connection to the organization and inspire continued support
• Encourage donors to renew and increase their support through thoughtful, timely, and relevant communications
• Develop and implement strategies to grow TVO’s monthly giving program, including donor acquisition, conversion, upgrading, reactivation, retention, and recognition
• Review annual giving campaign responses and donor data to identify and qualify new monthly and Midlevel prospects
• Identify monthly and midlevel donors with the interest and capacity to become major or legacy giving prospects
• Plan and support donor stewardship activities and events
• Coordinate with external vendors on donor premiums, gift processing, and other services that support the Philanthropy team
• Collaborate with Marketing, Communications, and other internal teams to develop donor communications, engagement opportunities, and stewardship materials
• Oversee and contribute to the creative development, messaging, and segmentation of monthly and midlevel donor mailings, emails and outreach campaigns
• Monitor and report on program performance, donor activity, and campaign results, recommending opportunities to strengthen engagement and increase revenue
• Maintain accurate and timely donor records, contact reports, and portfolio activity in Raiser’s Edge and related systems
• Conduct ongoing evaluation of TVO’s monthly and midlevel giving programs and recommend improvements to program design, donor journeys, and engagement strategies
• Ensure fundraising activities reflect donor stewardship standards, ethical fundraising practices, and TVO’s corporate and legal requirements
• Ensure vendor and supplier agreements meet TVO’s corporate and legal requirements

What you will bring to TVO

• Minimum of three years of fundraising, donor relations, or donor stewardship experience
• Knowledge of fundamental fundraising practices, including donor cultivation, solicitation, and stewardship
• Demonstrated ability to build strong relationships and engage donors
• A genuine interest in learning about donors’ motivations, interests, and connection to TVO’s mission
• Strong interpersonal and communication skills, with the confidence to initiate conversations and make personalized fundraising asks
• Experience managing a donor portfolio and developing tailored engagement or stewardship strategies
• Strong organizational and time-management skills, with the ability to manage multiple priorities simultaneously
• Experience using donor databases and maintaining accurate records, with Raiser’s Edge experience considered an asset
• Ability to review donor information and campaign results to identify trends, prospects, and opportunities for increased engagement
• Resourceful, proactive, and comfortable working independently with minimal supervision
• Collaborative and able to work effectively with colleagues across teams and departments
• Flexible and solutions-oriented, with the ability to anticipate, identify, and resolve problems
• Demonstrates TVO’s values of Excellence & Innovation, Ownership, Collaboration, Trust and Respect

What we offer

Working at TVO, you’ll have the opportunity to do meaningful work that impacts millions of Ontarians. You’ll belong to a diverse, tight-knit community of talented colleagues who share a passion for education. With learning at the centre of everything we do, we invest in developing our people and promoting a culture of continuous learning. You might even get to meet Polkaroo!

We hope you’ll consider joining us.

Applications will be accepted until 4:00pm on September 30, 2026.

Not sure you have everything we’re asking for, but know you can make a big impact? We encourage you to apply for consideration.

Please Note:

We are hiring for an existing vacancy on our team and expect to move forward with screening and interviewing candidates shortly after the posting closes.

The posted salary range reflects the target hiring range for the position. Final compensation will be determined based on a number of factors including qualifications, relevant experience, and internal equity.

TVO does not use artificial intelligence (AI) or automated decision‑making tools to screen, assess, or select candidates. All applications are reviewed by the hiring team.

Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process (e.g., including alternate formats of materials, accessible meeting rooms). If you are seeking accommodations during the application or interview process, please advise us as soon as possible so that appropriate arrangements can be made by sending your request to accommodations@tvo.org.