Job Description

Job Location: OYHFS Youth Learning Center (Highland Park) - Los Angeles, CA 90042
Salary Range: $71,304.00 - $95,013.81 SalaryPOSITION SUMMARY:
The Community Engagement and Volunteer Manager (CEVM) will be responsible for the ongoing development and implementation of the group and individual volunteer and mentoring program, as well as identifying and enhancing community partnerships and alumni services related to fundraising, facility rentals, marketing, awareness, and program participation. These relationships are critical in fulfilling our mission. He/she/they will develop and oversee the facilitation of special events, tours, activities, and outings with the appropriate OYHFS department and volunteer and donor groups. The responsibilities also include working with the CACO to assist with fundraising events, corporate partnerships social media, tours for prospective donors/board members, facility rentals, and other community-service opportunities. This position does require travel and will oversee program at various OYHFS locations up. Primary office will be located in either Highland Park and/or Woodland Hills.

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Field requests, steward, manage and develop effective collaborations and relationships with volunteers, mentors, community groups, service organizations, corporations, and stakeholders throughout the Optimist community.
- Develop and implementation volunteer and mentor program; recruit, train, place, and supervise volunteers as well as interns and other non-paid personnel. Coordinate volunteer cultivation and appreciation events annually.
- Along with other members of the development department, coordinate community donations, in-kind services and outreach activities being consistent with professional standards, facility procedures and department requirements. Work alongside the COCA to solicit and secure donations (both monetary and in-kind) from community, corporate or volunteer groups as needed.
- Assist with marketing and communication efforts in the areas of social media, public awareness/outreach, and media relations as it relates to volunteers and community groups.
- Conduct presentations and tours to civic and community groups to create awareness and engage involvement in child and family well-being activities.
- Oversee the use of agency recreational facilities by outside community and business parties (i.e. basketball leagues, softball leagues, special events, etc.) and act as a liaison between them and the agency.
- Demonstrated understanding of donor cultivation and stewardship and the ability to handle relationships with stakeholders with tact and maturity.
- Along with the development department, work with volunteers in their own fundraising efforts in support of the organization.
- Serve as a liaison for and coordinate an annual Alumni event for past clients/residents.
- Ambitious work ethic and ability to produce high-quality contributions both autonomously and as part of departmental or cross-departmental team.
- Must be adaptable and flexible as schedules, location and priorities may shift from time-to-time. Must be able to work evenings and weekends as necessary.
- Attend trainings, conferences, leadership and supervision sessions as directed by supervisor, in accordance with company policy, and pursuant to applicable regulations
- Adhere to company policies and procedures and be knowledgeable of the individual duties and responsibilities
- Maintain confidentiality per company policy and HIPAA Privacy Rule regulations.
- All employees, regardless of position, serve as role models for children and adolescents who are served by our Agency. Therefore, each employee must at all times be emotionally stable and able to function effectively with children, adolescents and adults who may have mental or behavioral health problems. The staff must be able to demonstrate appropriate daily behavior, appropriate expression of emotions, as well as appropriate role modeling. Hostility, aggression and unnecessary or inappropriate physical actions as well as inappropriate emotional expression are not acceptable.
- All agency employees must maintain confidentiality of client and case information and may not access information unless directly related to their job responsibilities and duties, as stated in Title XXII 88069.7 (d): “All information in case records shall be
confidential and shall be available only to the licensing agency, placement agency staff and personnel who need access for the performance of their duties.”
- Perform other related duties as assigned to ensure the effective treatment of all children/families in care.
POSITION COMPETENCIES:
- Communications: Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods.
- Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for help when needed.
- Planning & Organization: Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; integrates changes smoothly; sets goals and objectives; works in an organized manner.
- Professionalism: Displays respect and sensitivity for others regardless of position, gender, race, religion, sexual orientation or gender identity. Maintains professional demeanor under pressure. Displays appropriate judgment. Maintains appropriate boundaries. Follows through on commitments. Accepts responsibility for actions. Abides by Confidentiality/HIPAA guidelines.
- Leadership: Engages appropriate individuals to implement changes and ensure effective program operation. Takes measures to minimize internal and external barriers to implementing needed changes. Balances conflicting interests in order to continue progress on established goals. Inspires others to strive toward a shared vision. Displays commitment to the organization and its mission.
- Interpersonal Skills/Relationship Building: Builds rapport at all levels in the organization. Establishes collaborative relationships to achieve objectives. Displays empathy and tolerates diverse viewpoints. Develops a network of professional contacts. Participates in conflict resolution activities in accordance with established protocols.
- Managing People: Provides clear direction and gains compliance from non-paid personnel. Encourages development of subordinate’s skills and competency. Provides regular feedback. Develops trusting relationship with non-paid personnel to promote open and honest communication.
- Adaptability: Easily incorporates changes in the work environment and work processes. Adjusts methods to fit the situation. Factors changes, delays and unexpected events into work activities to continue progress toward established goals. Revises goals, as needed, due to changes in budgets and funding requirements. Works a flexible schedule as needed, to fulfill program needs which may include weekends, evenings, and holidays.
Physical Demands:
The physical demands described below are representative of those that must be met by an employee to successfully perform the Essential Duties of this position. The Human Resources Department will explore reasonable accommodations that could enable an employee who has a disability to perform the Essential Duties of the position.
How much daily/weekly on-the-job time is spent on the following physical activities? (Place an “X” in the applicable boxes)
Occupational Safety & Health Standards:
Every employee must comply with occupational safety and health standards and all rules, regulations and orders pursuant to Division 5 of the California Labor Code which are applicable to his or her own actions and conduct.
Optimist Policies and Procedures:
Every employee must comply with all organizational wide policies and procedures and those department specific policies and procedures that apply to this position.

QualificationsEDUCATION AND/OR EXPERIENCE:
- - Bachelor's Degree preferred
- - Minimum of two years of experience in effective planning, organizing and implementing community relations and fundraising with proven track record
- - Experience or training in marketing and community outreach is preferred
- - Social Media and basic e-marketing/communications experience is preferred
- - Effective verbal and written communications skills
- - Ability to establish a good working relationship with support staff and community members
- - Must be able to work independently and as a team
- - Must have knowledge in Microsoft programs, such as Word, Excel. PowerPoint, Publisher and Outlook
- - Knowledge of Blackbaud software program is a plus
- - A commitment to diversity, equity and inclusion

REQUIREMENTS
- Valid California driver’s license; current automobile insurance; reliable personal transportation, have and maintain a clean driving record acceptable to the organization’s insurance company
- Must be able to be pass a fingerprint background investigation.
- Must be able to pass a TB test, Physical Exam, and Drug Screening.
In accordance with CA law, the expected pay range for this CA position is posted with this position. The actual compensation may be determined based on bona fide factors such as education, experience, and other factors permitted by law.
Salary range for this position: $ 64,480.00 - $ 89,255.40 (annually)
Hiring Range for this position: $ 64,480.00 - $ 64,480.00 (annually)