Seam

Developer Relations Lead - Content & Enablement

Seam  •  $130k - $180k/yr  •  San Francisco, CA (Onsite)  •  4 months ago
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Job Description

Skills: TypeScript

Developer Relations Lead - Content & Enablement

Who we are

About Seam

Seam builds the infrastructure that connects software to the physical world. With Seam, companies create products that automate spaces, streamline operations, and elevate everyday experiences—like unlocking doors, managing climate, and monitoring properties from anywhere.

About the team

We power smart devices in the real world, from door locks to thermostats. If you’ve ever checked into an Airbnb with a code, you’ve likely used Seam. Our customers include property management platforms, commercial integrators, and startups building for offices, gyms, and co-working spaces.

We provide APIs, SDKs, hosted UIs, and tools that let developers build connected experiences quickly and reliably. You’ll join a team of engineers, designers, and product managers focused on simplifying automation across devices and environments.

What you’ll do

You’ll own how developers learn, explore, and build with Seam. From documentation to sample apps, you’ll create resources that reduce time-to-first-success, clarify integration paths, and showcase what’s possible with our platform.

This role blends developer education, content architecture, and light-touch advocacy. You’ll work closely with product and engineering, translating what they ship into materials that drive understanding, engagement, and adoption.

Responsibilities

  • Collaborating with engineering, product, and marketing to create and revise documentation that makes work simpler, more pleasant, and more productive for developers and builders.

  • Creating content, including API, SDK, and CLI documentation, code snippets, sample apps, tutorials, release notes, and posts for our developer changelog and blog.

  • Building content strategy and information architecture to drive platform engagement, enablement, and growth.

  • Engage with developers at customer companies and incorporate their feedback into our documentation.

  • Streamline the documentation pipeline by using tools like AI, static site generators, and internal automations to accelerate content creation and maintenance.

Who you are

Qualifications

  • Proven ability to explain complex technical concepts in clear, approachable language
  • Experience writing developer-facing documentation, guides, or tutorials
  • Strong understanding of API design, client libraries, SDKs, and integration workflows
  • Comfortable building example apps and validating code samples in JavaScript or similar languages
  • Familiar with common developer tools and workflows (e.g., GitHub, Postman, curl, CI/CD, static site generators)
  • Able to engage with developers in support channels, on GitHub, or in direct customer conversations
  • Skilled in structuring content to support both exploration and task-based navigation (e.g., strong sense of information architecture)
  • Comfortable using AI tools to prototype content, validate examples, or reduce maintenance overhead
  • Bonus: familiarity with IoT systems, API platforms, or developer-facing SaaS products
  • Bonus: Comfortable with JavaScript or TypeScript to build or improve documentation tools or UI
  • Bonus: experience contributing to developer experience strategy, naming, or onboarding flows
  • Work in person from our San Francisco office (preferred) or available to work within PST timezone
Seam

About Seam

Seam provides a universal API and fully managed, no-code toolset that makes it incredibly easy for software platforms to integrate, automate, and orchestrate IoT devices across industries. Instead of negotiating with manufacturers, handling inconsistent APIs, or building custom logic for every brand, teams rely on Seam to unify smart locks, thermostats, sensors, and full access control systems under one simple layer—no integration work required.

Seam was built to solve one of the hardest problems in software: device integrations. Manufacturer APIs are inconsistent, require lengthy business development, and demand ongoing maintenance. Companies often repeat this work across multiple brands—costing months of engineering time before they can ship a single feature. Seam removes that complexity and now goes far beyond integration.

Alongside our universal API, Seam offers a suite of ready-to-use products that accelerate time to market:

A unified API that normalizes and extends manufacturer APIs

SDKs that speed up development

Embedded UI components for instant device-management interfaces

Authentication flows to connect third-party device accounts

A fully managed Customer Portal with prebuilt UI for end users to connect, map, and monitor devices—no-code

Automation Workflows that sync access with reservations, issue codes, manage climate, and more

Connectors that integrate directly with PMS and industry systems so teams can deploy automation with zero integration work

With Seam, teams can orchestrate powerful automations—issuing mobile keys, generating time-limited codes, adjusting climate, syncing reservations, or unifying building operations—without building integrations or custom workflows.

Today, Seam powers software across short-term rentals, hospitality, multifamily, commercial real estate, fitness, education, and more.

We make IoT work for software—so teams can focus on delivering exceptional experiences, not managing integrations.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
San Francisco, CA
Year Founded
2020
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