Job Description

About the Role

You’ll be working closely with our founders, early team, and customers. We’re looking for someone who can deeply understand the Coast platform and help our users become wildly successful. This role is perfect for someone who has a technical background but loves teaching, writing, and building tools and resources that make other builder's’ lives easier.

You’ll create high-quality technical content, like docs, guides, videos, and training materials, and be a key voice in making Coast an amazing experience for builders from first touch to full adoption.

About You

• You work hard and are excited to roll up your sleeves, build something you’re proud of, and take ownership.
• You’re a clear, concise communicator—whether you’re explaining code, writing docs, or recording a quick tutorial.
• You’re energized by helping builders solve real problems, and you care about getting the details right.
• You’re eager to learn about how API-first companies build and scale their products.

Who This Role is Not a Fit For

• You can’t work hard right now.
• You need a fully defined structure/playbook to be effective.
• You’re not excited about writing, educating, or supporting other developers.

What You Will Do

• Become a Coast subject matter expert and help make every developer touchpoint world-class.
• Write technical content including tutorials, guides, and example use cases.
• Create and maintain documentation that’s clear, accurate, and easy to use.
• Record educational videos and walkthroughs that make using Coast easy and fun.
• Build demo apps and sample integrations that show off the power of Coast.
• Work with customers, support, and product teams to identify pain points and turn them into helpful content.
• Help drive community engagement and support our customers.

Requirements

• Able to work in office 5 days a week in NYC
• Strong technical background (APIs, JavaScript)
• Excellent writing skills—especially technical writing
• Comfort creating videos, walkthroughs, or live demos
• Experience working in DevRel, documentation, or technical content roles

About the interview

• Intro call
• Take-Home Assessment (write a short guide / quick tutorial)
• Presentation of Assessment
• Meet in person
• Reference calls