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  Design, develop, and implement scalable chatbot and voice bot solutions using the KORE.ai platform.
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  Utilize Java, Python, or Node.js for backend development and server-side programming.
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  Create and manage data storage solutions with JSON, Redis, or MongoDB.
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  Develop real-time interactions using Web Sockets.

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  Demonstrate expertise in building and maintaining high-availability, mission-critical platforms.
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  Apply knowledge of AI, NLP, and ML to enhance chatbot functionalities.
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  Leverage experience with web services, including REST and SOAP.
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  Utilize knowledge of Linux/Unix environments and cloud platforms (AWS, GCP, or Azure).

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  Design and architect chatbot and voicebot solutions, ensuring alignment with business requirements.
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  Lead technical design sessions and collaborate with cross-functional teams, including developers, UX designers, data analysts, and product owners.
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  Implement a build-once/deploy-multiple strategy for bots across various platforms (chat, voice, agent assist).

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  Troubleshoot and resolve errors in the KORE.ai environment.
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  Optimize chatbot performance and ensure robust, scalable solutions.
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  Translate business requirements into effective bot dialog flows using KORE.ai's features.

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  Contribute to UI-side development with technologies such as JavaScript, Angular.js, React.js, or Vue.js.

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  Minimum 4 years of hands-on experience with KORE.ai, SmartAssist, IVR technologies, Java, JavaScript, and Python.
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  Strong background in conversational AI platforms and chatbot development.
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  Experience with Node.js for chatbot backend technology.
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  Proven ability to design and implement scalable solutions and troubleshoot complex issues.
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  Solid understanding of code documentation and handover processes.
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  Bachelor’s degree in Computer Science or a related field.

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  Exposure to Generative AI concepts and their application in conversational AI products.
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  Ability to lead technical design sessions and work effectively with cross-functional teams.
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  Kore.ai certification is "Nice to Have"

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  Develop and deploy advanced chatbot and voicebot solutions using KORE.ai.
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  Ensure high performance, reliability, and scalability of platforms.
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  Collaborate with various teams to design and implement effective conversational solutions.

Requirements

Interview questions:

Explain your experience and background.

1- working on AI Related software and other RPA/Agentic software

2- database connections

3- Working on multiple VM's

4- Biggest task and complex task and how you implemented and follow up questions will be on that.

5-API work you have done and rate yourself

6.Admin access and installation of RPA agents on machines.

7-how you would handle 1000s of records in excel and database and how do you implement and follow up questions.

8- mostly follow up questions would be what you answer.