Job Description

Posting number: 202602871

Department: Sheriff's Office

Division: Sheriff's Office-Detention

Job classification: Detention Officer

Posting type: Open

Categories: Law Enforcement

Summary

Step Into a Career That Makes a Difference.

The Cumberland County Sheriff’s Office is excited to welcome motivated, service-driven individuals to join our team as Detention Officers.

We’re proud to offer a $2,500 sign-on bonus upon successful completion of the Detention Officer Certification Course and Field Training (FTO) — rewarding your commitment as you step into this essential public safety role.

As a Detention Officer, you play a critical part in maintaining the safety, security, and order of our facility. You’ll be fully trained to confidently manage inmate intake and processing, monitor housing units, coordinate feeding and transportation, and ensure accountability at every stage. Your work directly supports the integrity of the justice system and the safety of our community.

No two days are the same. This is a fast-paced environment where you’ll continuously build skills, take on new responsibilities, and grow professionally under the guidance of experienced supervisors and leadership.

What It Takes:

• Reliable transportation.
• Strong integrity and professionalism.
• The ability to stay calm, alert, and decisive.
• A commitment to maintaining safety and security.

If you’re ready for a career that challenges you, builds confidence, and allows you to serve with purpose, this is your opportunity.

Join a team that values excellence, teamwork, and leadership.

Apply today — and start building a career that matters.

Examples of duties

Detention Officer – Key Responsibilities

As a Detention Officer, you play a vital role in ensuring the safety, security, and orderly conduct of detainees and inmates within the facility. Your duties include:

Intake, Release, and Visitation

• Manage the intake and release of individuals in the Booking and Release Unit, maintaining strict accountability and compliance with facility policies.
• Facilitate inmate visitation, including virtual family meetings or in-person visits with attorneys and court officials, escorting inmates safely to designated areas.

Security and Supervision

• Conduct routine security checks to ensure the safety of both inmates and staff.
• Maintain a highly visible presence throughout the facility to deter misconduct.
• Direct inmate behavior, preventing and de-escalating potential altercations to maintain a controlled environment.

Daily Operations

• Deliver critical items such as mail, medication, meals, linens, hygiene products, and other supplies while following strict security protocols.
• Attend to inmates with medical or mental health conditions, ensuring proper care and well-being.
• Supervise daily inmate activities, including cleaning of cells, kitchens, and laundry areas.
• Prepare inmates for court appearances and escort them to court, medical facilities, mental health appointments, or other necessary destinations.

Monitoring and Safety

• Monitor detention center video feeds and surveillance equipment to maintain a secure environment.
• Conduct contraband searches of inmates, vehicles, cells, and facility areas to ensure compliance with safety regulations.
• Inspect and maintain all assigned equipment to guarantee operational readiness.

Communication and Coordination

• Coordinate effectively with fellow officers and staff using radios and other communication tools to maintain order.
• Assist with canteen operations, distributing supplies as needed.
• Maintain detailed records of inmate activities and operational tasks to ensure transparency and accountability.

Additional Duties

• Perform other related duties as assigned to maintain the safety, security, and proper functioning of the detention center.

This role requires vigilance, professionalism, legal compliance, and a strong commitment to the safety and security of both staff and inmates. If you are seeking a challenging and rewarding career, this position offers the opportunity to make a real impact in the field of detention and corrections.

Qualifications

Join Our Team – Candidate Requirements & How to Apply:

We’re excited that you’re considering a career with the Cumberland County Detention Center. To ensure a smooth application process, please review the requirements and gather the necessary documents before submitting your application.

Are You Eligible?

To apply, you must:

• Be a U.S. Citizen.
• Be 21 years of age at the time of appointment.
• Live within a 60-mile radius of the Cumberland County Sheriff’s Office.
• Hold a valid North Carolina driver’s license with a clean driving record.
• Have no serious criminal history.
• Meet or exceed minimum education requirements: High School Diploma or GED.
• Be able to successfully complete:
• Background Investigation
• Physical Abilities Test
• Polygraph Examination
• Psychological Examination
• Medical Examination
• Drug Screen

Documents You’ll Need -

Please prepare copies of the following documents to submit with your application:

• North Carolina Driver’s License
• Birth Certificate
• Social Security Card
• High School Diploma or Transcripts
• Military DD-214 Member-4 (if applicable)
• Completed Personal History Statement (Application)

Where to Submit:

Human Resources – Cumberland County Detention Center located at: 204 Gillespie St., Fayetteville, NC.

Bring your documents to Human Resources and ask for the HR team. We’re here to help guide you through the process and answer any questions along the way.

Supplemental information

• Working knowledge of Federal, State, and Local laws and regulations pertaining to inmate detention.
• Working knowledge of policies and procedures covering inmate security, classification, care, and security.
• Working knowledge of the practices, materials, and equipment used in cleaning and maintaining buildings and equipment.
• Ability to exercise sound judgment in routine and emergency situations.
• Ability to work in a hazardous and confining environment.
• Ability to deal tactfully and firmly with inmates, law enforcement personnel, and the general public.
• Ability to prepare and maintain accurate records manually and in a computerized environment.
• Ability to establish and maintain effective work relationships with supervisors, other employees, law enforcement and court personnel, and the general public.

The Cumberland County Sheriff’s Office (CCSO) is an Equal Opportunity Employer. CCSO complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. CCSO does not exclude people or treat them differently because of race color national origin, age, disability or sex.