Job Description

Job Information

Job Title: Detective Level1, Investigator

Job Requisition ID: 87499

Ministry: Service Alberta and Red Tape Reduction

Location: Edmonton

Full or Part-Time: Full-Time

Hours of Work: 36.25 hours per week

Permanent/Temporary/Wage: Permanent

Scope: Open Competition

Closing Date: September 30, 2026

Classification: Program Services 2

Salary: $2,562.61 to $3,361.54 bi-weekly ($66,884- $87,736/year)

Are you ready to take on a role where your investigative skills and commitment to justice can make a real difference? Join the Consumer Investigations Unit (CIU) as an entry-level Investigator and help ensure a fair and transparent marketplace. If you’re passionate about protecting consumers and promoting compliance with legislation, this is the role for you!

This is your opportunity to start a meaningful career where your skills will protect consumers and promote a fair marketplace. Apply now and help us uphold the values of integrity, accountability, and transparency in our community! To learn more about us, please visit: Service Alberta and Red Tape Reduction | Alberta.ca.

Role Responsibilities

As an Investigator with the CIU, you will play a vital role in supporting consumer protection by conducting investigations, enforcing consumer protection legislation, and addressing complaints related to theft, fraud, forgery, and other delegated offences. You will handle lower-complexity cases while developing the knowledge and skills required to take on more advanced responsibilities. You’ll work closely with law enforcement agencies, Crown Prosecutors, and stakeholders to ensure consistent enforcement of legislation and promote public confidence in the marketplace.

Your key responsibilities include:

• Investigating and Enforcing Compliance
• Gathering, securing, and preserving evidence.
• Interviewing complainants, witnesses, and respondents.
• Researching legislation and participating in drafting/executing search warrants and production orders.
• Recommending enforcement actions such as warnings, violation tickets, or court orders.
• Preparing court documents, serving summonses, and subpoenaing witnesses.
• Acting as a Crown witness and assisting with court appearances.
• Liaising with law enforcement agencies and Crown Prosecutors.
• Explaining consumer protection legislation to the public and business community.
• Responding to inquiries and promoting awareness of rights, remedies, and responsibilities.
• Participating in team investigations and legislative review projects.
• Providing feedback and supporting continuous improvement initiatives.

What you will bring to the role

• Analytical Thinking: Ability to assess evidence, identify patterns, and draw accurate conclusions to support enforcement actions.
• Effective Communication: Strong verbal and written communication skills to engage with stakeholders, prepare reports, and testify in court when needed.
• Attention to Detail: Ensuring the accuracy and reliability of evidence, documentation, and recommendations.
• Collaboration: A team-oriented mindset to work effectively with colleagues, law enforcement, and other partners.
• Adaptability: Willingness to learn and grow as you take on increasingly complex investigations.

The Job Description is provided for more details on the role.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

• Drive for Results: Demonstrating a commitment to achieving enforcement outcomes that protect consumers and ensure compliance.
• Build Collaborative Environments: Fostering trust and teamwork with colleagues, law enforcement agencies, and stakeholders to achieve shared goals.
• Systems Thinking: Understanding the broader context of investigations to ensure alignment with legislative and organizational priorities.
• Creative Problem-Solving: Identifying innovative solutions to resolve complaints and promote compliance.
• Agility: Adapting to changing priorities and managing multiple cases effectively.

Qualifications

University degree in Criminology, Law enforcement, Investigations or a related field, in addition to:

• Basic knowledge of consumer protection legislation and investigative processes.
• Demonstrated ability to gather and analyze evidence.
• Strong interpersonal skills and a commitment to professionalism.
• Willingness to obtain Peace Officer status and adhere to departmental policies.

The following will be considered Assets:

• Experience conducting investigations or working in enforcement-related roles.
• Familiarity with the Criminal Code, Alberta Evidence Act, and other related legislation.
• University graduation in a related field; no experience required; or equivalent as described below.

Equivalencies may be considered on the basis of one year of education for one year of experience, or one year of experience for one year of education.

Minimum Recruitment Standards outline the minimum education and experience required for appointment to a job classification.

Notes

One (1) full-time permanent position available. 36.25 hours of work per week

Location: Commerce Place Building, 10155-102 ST Edmonton.

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies within their cover letter.

Final candidates will be required to undergo a criminal records check (CRC). Note - Candidates selected to advance to the next stage of the recruitment.

Candidates selected to advance to the next stage of the recruitment process will be required to complete a written assessment.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer

• Public Service Pension Plan (PSPP).
• Alberta Public Service Benefit Information.
• Professional learning and development.
• Research Alberta Public Service Careers tool.
• Positive workplace culture and work-life balance.

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply online. Please see Job Application Resources for more information.

In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information.

It is also recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Adenike Adebayo-Coker at Adenike. Adebayo-Coker@gov.ab.ca.