Job Description

Penske Rapid Repair, a Penske Automotive Group dealership, is looking for a motivated and hard-working Detailer to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Detailer, you will support the Sales and Service Departments with clean and finely detailed vehicles, and get to work with the best luxury brands in the market.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
• Values-driven culture built on integrity, professionalism, excellence and teamwork.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
• Exceptional attention to detail.
• Self-starter with confidence to work independently to complete assigned tasks.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world-class experience at every step along their journey.
• Excellence: Provide an unparalleled level of quality and attention to detail when preparing and presenting vehicles to customers or potential customers.
• Growth Mindset: Strive to grow the dealership and your career by hitting monthly goals.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Qualifications

Competencies

• Highly productive
• Good communication skills
• Good customer services skills
• Ability to perform basic math
• Ability to understand and follow work rules and procedure
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Ability to interact well with others
• Exceptional attention to detail
• Works well in a team environment
• Able to work well with a diverse group of people

Supervisory Responsibility

No

Physical Demands/Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work- high physical demand level, best described as lifting, puling or pushing up to 100 pounds of force occasionally, or up to 50 pounds frequently, or 20 pounds constantly as required to move objects.

This position requires the ability to stand, sit, crawl, climb, stoop, kneel, reach, grasp.

This position requires the ability to talk and hear.

This position involves repetitive motion.

This position works in a covered area but will also work outside and could experience heat and cold, hazards and noise.

Position Type/Expected Hours of Work

Standard Business Hours with ability to work nights, weekends, and holidays as required

Required Education and Experience

High School Diploma or equivalent; and six month or more related experience and/or training; or equivalent combination of education and experience.

Preferred Education and Experience

High School Diploma or equivalent; one year of related experience and/or training; or equivalent combination of education and experience. Previous detailing experience is preferred.

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

Valid driver's license

Job Overview

Summary/Objective

The Flat Rate Detailer is responsible for completing all assigned details on a daily and weekly basis. The FR Detailer is highly productive, executing their job in manner that meets or exceeds customer expectations, and in accordance with company policy and standards.

Essential Functions

• Assists the sales department and team move, park, and rearrange cars
• Washes vehicle exterior, cleans interior and exterior windows, and wipes down doorjambs
• Applies wax to auto body, and wipes or buffs surface
• Vacuums interior of vehicles to remove loose dirt and debris
• Cleans upholstery, rugs, and other surfaces, using cleaning agents, applicators, and cleaning devices
• Applies revitalizers and preservation agents to interior vinyl or leather surfaces and treats fabrics with spot- and stain-resistant chemicals
• Cleans engine and engine compartment with steam-cleaning equipment and various cleaning agents
• Applies special-purpose cleaners to remove foreign materials which normal cleaning procedures do not remove, utilizing experience and judgment and following product manufacturer's recommendations.
• Inspects vehicles for defects, such as dents, scratches, torn upholstery, and poor mechanical operation
• Restores appearance of engine area, rugs and upholstery, and painted surfaces. Uses touch-up paint, dyes, and other appropriate material
• Restores and reconditions vehicles that have been sitting or driven for long periods of time
• Fills vehicle with fuel
• Applies dressing on tires and tire wells
• Replaces missing or defective small parts
• Removes all window stickers on sold vehicles.
• Operates all tools and equipment in a safe manner.
• Uses proper eye, hand, and body protection when using products that require protection
• Understands and follows work rules and procedures
• Follows all attendance and punctuality standards with adherences to timekeeping standards including recording time of arrival, departure, and all breaks.
• Follow lawful directions from supervisors
• Uphold the company's non-disclosure and confidentiality policies and agreements
• Attend company meetings as required.
• Work evening, weekend, and holiday work hours as required
• Maintains a professional appearance and a neat work area in accordance with company policy
• Other duties as assigned

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

Safety Sensitive Position

The essential functions of this position require a person to work with hazardous or flammable materials; AND/OR to complete tasks in which a lapse of attention could result in injury, including without limitation the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, or motor vehicles.