CGS Business Solutions

Desktop Technician II

CGS Business Solutions  •  Phoenix, AZ (Onsite)  •  46 minutes ago
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Job Description

CGS Business Solutions is committed to helping you, as an esteemed IT Professional, find the next right step in your career. We match professionals like you to rewarding consulting or full-time opportunities in your area of expertise. We are currently seeking Technical Professionals who are searching for challenging and rewarding jobs for the following opportunity:

Our nationwide Financial Services customer is seeking a full time onsite Desktop Technician II to sit in Phoenix, AZ responsible for installing, updated, and repairing of personal computer hardware and software systems to this location. Recommend, maintain, and implement desktop solutions in support of organizational business needs.

Overview

  • Provide technical support, troubleshooting, and resolution of hardware, software, operating system, application, and network-related issues across the organization.
  • Configure, deploy, and maintain desktop workstations, including operating system installations, software applications, company-specific configurations, security settings, hardware drivers, and system updates.
  • Create, customize, and test software deployment packages to support standardized application installations and company-specific requirements.
  • Administer desktop management tools to perform remote troubleshooting, software deployments, patch management, system imaging, application inventory, hardware tracking, and IT asset management.
  • Create, update, and maintain user accounts, access credentials, and passwords in compliance with company security policies and procedures.
  • Manage enterprise software inventory and distribution systems, ensuring approved applications, licensing, and updates are properly tracked and deployed.
  • Coordinate telephone system support, including setting up, relocating, transferring, and configuring phone extensions.

Requirements

  • Five (5)+ years of experience providing desktop support, technical troubleshooting, and IT workstation administration.
  • Strong hands-on experience installing, configuring, maintaining, and troubleshooting Microsoft Windows operating systems.
  • Solid understanding of networking fundamentals, including TCP/IP protocols, LAN connectivity, and network troubleshooting.
  • Microsoft Certified Systems Engineer (MCSE) certification or relevant Microsoft Windows operating system certifications preferred.
  • Desktop Administration Suite certification or comparable desktop management credentials preferred.
  • High school diploma or equivalent required.
  • Additional technical training in desktop administration, IT systems, or related disciplines preferred; college coursework or equivalent professional experience is a plus.

About CGS Business Solutions:

CGS specializes in IT business solutions, staffing and consulting services. With a strong focus in IT Applications, Network Infrastructure, Information Security, and Engineering. CGS is an INC 5000 company and is honored to be selected as one of the Best IT Recruitment Firms in California. After five consecutive Fastest Growing Company titles, CGS continues to break into new markets across the USA. Companies are counting on CGS to attract and help retain these resource pools in order to gain a competitive advantage the rapidly changing business environments.

CGS Business Solutions

About CGS Business Solutions

Why Partner with CGS Business Solutions?

We don’t just find people. We cultivate potential. CGS Business Solutions has built a reputation for identifying and engaging passive talent that transforms teams, drives innovation, and supports sustainable growth.

What sets CGS apart is not just our ability to find great people, but how we do it. Our TalentFlow™ Framework is engineered to align deeply with your strategic hiring goals. We go beyond resumes and job descriptions to uncover what truly matters—values, motivations, cultural fit, and long-term potential.

Our recruiters act as strategic consultants. We bring market intelligence, talent advisory, and competitive positioning to every search. Whether you're hiring for a senior technologist, niche architect, or a future leader, we help you navigate the talent landscape with precision and perspective.

We also understand that CGS is often the very first impression a candidate has of your company—and we take that responsibility seriously. From our first outreach to the final offer stage, we uphold and protect your brand with the utmost professionalism and care. Your reputation, culture, and mission are reflected in every interaction we have on your behalf.

Clients don’t just work with us once—they partner with us for years. That’s because we treat every search like a mission-critical initiative. We bring the same level of rigor, creativity, and urgency whether we’re filling a one-off position or helping build an entire department.

And for candidates? We act as trusted career guides, ensuring every interaction with your brand is intentional, informed, and inspiring.

Let us help you build a smarter, more strategic talent pipeline—one that supports both short-term impact and long-term vision. Reach out to CGS today and discover how passive recruiting, done right, creates lasting competitive advantage.

Who is CGS? Let's just say we are a 3-letter agency fighting, helping you win The War on Talent.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
San Juan Capistrano, California
Year Founded
2010
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