Are you a tech-savvy problem solver with a passion for helping others?

We are seeking a Desktop Support Engineer to join our dynamic team.
In this role,
you will provide essential IT support to our end-users,
ensuring smooth operations and maximum productivity.

Key Responsibilities:

• 
  Deliver exceptional desktop support services,
  including troubleshooting hardware and software issues.
• 
  Provide in-person and remote technical assistance to end-users.
• 
  Maintain and manage IT equipment and software inventory.
• 
  Collaborate with IT teams to resolve complex technical problems.

Requirements

Required Skills:

• 
  Proven experience in desktop support and troubleshooting.
• 
  Strong knowledge of Windows operating systems,
  Microsoft Office Suite,
  and networking fundamentals.
• 
  Advanced level Windows 10,
  Active Directory / Microsoft Exchange,
  MS Office 2016,
  O365 stack including email archiving tools.
• 
  Proficiency in hardware setup (laptops,
  desktops,
  MacBooks,
  iPads,
  tablets,
  iPhones,
  Androids),
  infrastructure cabling and patching,
  networking (including wireless),
  and video conferencing systems (WebEx,
  MS Teams).
• 
  Excellent communication and interpersonal skills.
• 
  Ability to work independently and as part of a team.

Language Requirements:

• 
  Fluent English,
  both written and spoken.

Other Requirements:

• 
  Valid work permit and right to reside in the UK.
• 
  Please note that we are unable to provide sponsorship for this position.

Benefits

• 
  Competitive salary