Grant Thornton (US)

Desktop Support Specialist (Belfast)

Grant Thornton (US)  •  Belfast, GB (Onsite)  •  7 days ago
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Job Description

Desktop Support Specialist (Belfast)

The Opportunity

This is an excellent opportunity for a motivated individual to further their career and gain experience working in a fast moving team. We are seeking to expand our IT Service Desk and are looking to recruit a Desktop Support Specialist within our Belfast office. This will be a 12 month Fixed Term contract.

If you are looking to get exposure in a large organization, have a valued opinion and work within a supportive team then this role is for you.

The role:

  • Providing 1st / 2nd level Helpdesk Support both onsite / remotely
  • Monitor Service Desk Queue
  • Installation, Configuration and Support of PCs, running Windows 11
  • Troubleshooting both hardware / software / network connectivity issues on PCs/Printers
  • Management of Assets
  • Determine proper escalation path for non-resolved issues.
  • Participate in and contribute to a dynamic IT team

Skills & Attributes;

  • Minimum of 2 years’ experience in deskside support in a corporate IT environment
  • Degree / Technical certification in IT or related field
  • Strong knowledge of Windows 11 / Office 365 / MS Teams
  • PC / Laptop hardware configuration and troubleshooting
  • Mobile Devices / Mobile OS
  • AD / TCP/IP Network knowledge
  • The ability to work on your own initiative and be a self-starter
  • Proven planning and organisational skills
  • Exceptional problem solving and troubleshooting skills
  • The willingness and ability to work co-operatively with others as part of a team
  • Frequent travel to our regional offices for onsite visits
  • Good interpersonal and communication skills

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We are Grant Thornton
Grant Thornton Ireland is rapidly approaching 3,000 people, in 9 offices across Ireland, Isle of Man, Gibraltar and Bermuda. With a presence in over 149 countries around the world and a global network of 73,000 people, we bring our clients the local knowledge, national expertise and global presence to help them succeed – wherever they’re located.

At GT, we work as trusted advisors, bringing local knowledge and national expertise, with a global presence, to help businesses succeed – wherever they are located. We make business more personal by investing in building relationships and empowering our clients to make the right decisions for their organisation now and for the future. Whether that is working with the public sector to build thriving communities, with regulators and financial institutions to build trust, or with a diverse range of businesses to help them achieve their goals, Grant Thornton Ireland work hard to support clients to act on the issues that matter.

At GT Ireland we don’t just predict your future, we build it
A Career at GT
Looking for a more fulfilling role in professional services? One where fresh thinking, collaboration and diversity are valued? At Grant Thornton we do things differently.

What does this mean for you?
A career in a more inclusive working environment, a more collaborative work culture, a more supported, flexible working role, more possibilities to grow and more opportunities to help shape the future for your clients. We respect and value your experience. And we want you to bring your authentic self to work and be at your best. It is how it should be.

Grow with us
At Grant Thornton, we care about our people and work hard to make you feel valued. If you are looking to deepen and develop your skills, knowledge, and experience throughout your career, then that is what you will get, and more.
Our Benefits
Please follow this link for information on our generous benefits package.

Grant Thornton (US)

About Grant Thornton (US)

Forget what you think you know about professional services. We go beyond what’s expected and help others do the same.

Grant Thornton is the brand name for Grant Thornton LLP and Grant Thornton Advisors LLC the U.S. member firms of Grant Thornton International Ltd, one of the world’s leading independent audit & assurance, tax and advisory firms. That means our network has more than 73,000 professionals in more than 146 countries who are ready to help public and private organizations of all sizes take on today’s challenges. But what sets us apart isn’t just what we do – it’s how we do it. Here, we believe in making business more personal and building trust into every result. We’re collaborators – obsessed with quality and ready for anything – who understand the value of strong relationships. It’s how we challenge the expectations of business and empower our people and clients to do it, too.

One thing we won’t do? Grant Thornton will never request money or any form of payment for services via social media. Please report any concerns at 1-800-810-3503.

Grant Thornton International Limited (GTIL) and the member firms, including Grant Thornton LLP and Grant Thornton Advisors LLC, are not a worldwide partnership. Services are delivered by the member firms. GTIL and its member firms are not agents of, and do not obligate, one another and are not liable for one another’s acts or omissions. Please see www.grantthornton.com for further details.​

Industry
Accounting & Tax
Company Size
10,000+ employees
Headquarters
Chicago, IL
Year Founded
1924
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