The Desktop L2 Support Engineer provides advanced technical support for desktops, laptops, mobile devices, and peripherals. This role involves resolving escalated issues from Level 1 support, performing system upgrades, managing IT security protocols, and collaborating with other IT teams to ensure smooth technology operations.
KEY RESPONSIBILITIES:
QUALIFICATIONS:
Vertical
Technology
Duncan & Ross Consulting offers integrated and customer oriented services in Technology, Digital Engineering and Engineering in different industries: Aerospace, Construction, Defence, Energy (O&G, Solar PV/CSP, Wind, Biomass, Hydropower, Geothermal Power, Nuclear), Manufacturing, Telecom & Railway. We unlock the potential of our customers and our consultants through our long-standing experience and our broad knowledge network. Duncan & Ross can draw on its worldwide network of human capital, engineering consulting and quality oriented solutions. Our customers will profit from these synergies that play an important role in the processing of our projects.
- Technology:
o Infrastructure, Security, Cloud, Telecommunications, IT Support,
o Industry Solutions / ERP/CRM
o Business Intelligence & Analytics.
- Digital Engineering:
o Design Engineering
o BIM Implementation
o 3D modelling – 4D Construction Simulation – 5D Cost Estimation
o Clash Detection & Resolution
o Content Creation
o Automation
o Rendering & Visualization
o BIM Asset Management
o Digital Twin
- Engineering:
o Product Engineering
o Electronics
o Automation
o Mechatronics
o Nanotechnology
o Mechanical Engineering
o Electrical Engineering
o Field Services
