Boardroom Appointments - Global Human and Talent Capital

Desktop Support Engineer

Boardroom Appointments - Global Human and Talent Capital  •  Cape Town, ZA (Onsite)  •  2 months ago
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Job Description

Key purpose:

As a Desktop Support Engineer, you will be responsible for providing technical support to our desktop users. You'll ensure that all of the systems in use by our clients are working properly and are regularly updated. You should have experience with Windows XP/7 client operating system, Active Directory User Management, Client-Server Operating System Architecture and UNIX System Administration.

Duties and responsibilities:

  • Provide customer facing support and assistance to end-users
  • Ensure that all equipment, software, network, and facility requirements are met in a timely manner
  • Follow and review rules set by the computer service desk on user request
  • Perform hardware maintenance or OS upgrades as requested
  • Follow up on any outstanding support issues
  • Windows Support
  • MacBook Support
  • Coordinates with software vendors to resolve or escalate issues
  • Applies, troubleshoots, and solves all types of computer problems and issues
  • Resolves customer issues pertaining to networking, the operating system, and applications
  • Monitors network and security systems and develops procedures to troubleshoot system problems
  • Utilizes a client-server operating system architecture for all network clients

Qualifications and experience:

  • Bachelors degree in computer science or engineering required
  • Must have five years of experience in a technical support role
  • Five years experience in network administration, programming and troubleshooting with Windows operating systems, scripting and scripting languages, web technologies and/or database applications
  • 5 years of experience working with software, hardware and network components
  • Experience as a Desktop Support Engineer required
  • Experience in both Windows and Linux environments preferred
  • 3 years of experience in a computer support role with an emphasis on technical troubleshooting and problem solving
  • Experience with Microsoft technologies, including Windows Server and Active Directory, Exchange Server, SharePoint, IIS and SQL Server
  • Experience with Microsoft Server Solutions preferred
  • Must have desktop support experience
  • Must have experience working with and troubleshooting complex, networked software environments
Boardroom Appointments - Global Human and Talent Capital

About Boardroom Appointments - Global Human and Talent Capital

Boardroom Appointments is a global specialist in Recruitment, Contract Staffing, Project Staffing, Temporary Employment Solutions, Training, HR Consultancy and Expatriate Mobility that operates extensively in Africa, EMEA, America, and Europe.

We have been industry leaders since 1989. Our dynamic team of recruitment and labour professionals has serviced hundreds of clients and placed thousands of candidates in various industries across the globe. We have gained invaluable insight and experience into global market trends and human resource workings.

We have specialized divisions that enhance our ability to service all clients in the following industries:

- FMGC

- Finance, Banking and Insurance

- Manufacturing and Processing

- Oil and Gas, Mining, Engineering and Construction

- Medical, Pharmaceutical and Health Care

- Logistics and Supply Chain

- Information Technology, Media and Telecommunications

- Waste Management and Sanitation Services

- Renewable and Alternative Energy

- Retail and Commercial Property

- Agriculture and Production

- Government and Public Services

- Call Centre and Customer Support Services

Today, Boardroom Appointments has a global candidate database and network, servicing clients around the world with all their Human Capital needs.

This experience allows clients to rely on us FULLY for all their talent needs, both permanent and temporary, while they focus on their core business.

We custom design solutions to perfectly fit our client's recruitment needs and form long-lasting relationships based on quality service and flawlessly fulfilled deliverables.

Our team is comprised of passionate and driven individuals who strive to maintain the best and most professional service to our clients.

We are focused, passionate, and we love what we do.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Bedfordview, ZA
Year Founded
1989
Website
boardroom.co.za
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