Boardroom Appointments - Global Human and Talent Capital

Desktop Support

Boardroom Appointments - Global Human and Talent Capital  •  Cape Town, ZA (Onsite)  •  2 months ago
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Job Description

Contract position

Minimum requirements:

  • Tertiary qualification in Computer Science and/or Information Systems and/or Information Technology and/or a related technical certification in an IT field
  • Minimum of 3 years experience as a Desktop Technician
  • Good written and verbal communication skills 

Responsibilities:

  • As a Desktop Support Technician, you'll be responsible for supporting our IT systems
  • You'll ensure that all computers and peripherals are working properly and efficiently
  • You will provide support to the company's staff, including making sure they're able to access all their files from any device as well as troubleshooting issues or problems when they arise
  • Handling of the tickets assigned to you by your team leader and Level 1 Helpdesk agent
  • Initial problem diagnosis of the case as well as next steps
  • Identify and discuss root causes of user technical issues
  • Correctly follow the processes and procedures set out for your team
  • Work together efficiently with onsite technicians to correctly diagnose and troubleshoot issues
  • Respond to assigned tickets/tasks in accordance with the Service Level Agreement guidelines
Boardroom Appointments - Global Human and Talent Capital

About Boardroom Appointments - Global Human and Talent Capital

Boardroom Appointments is a global specialist in Recruitment, Contract Staffing, Project Staffing, Temporary Employment Solutions, Training, HR Consultancy and Expatriate Mobility that operates extensively in Africa, EMEA, America, and Europe.

We have been industry leaders since 1989. Our dynamic team of recruitment and labour professionals has serviced hundreds of clients and placed thousands of candidates in various industries across the globe. We have gained invaluable insight and experience into global market trends and human resource workings.

We have specialized divisions that enhance our ability to service all clients in the following industries:

- FMGC

- Finance, Banking and Insurance

- Manufacturing and Processing

- Oil and Gas, Mining, Engineering and Construction

- Medical, Pharmaceutical and Health Care

- Logistics and Supply Chain

- Information Technology, Media and Telecommunications

- Waste Management and Sanitation Services

- Renewable and Alternative Energy

- Retail and Commercial Property

- Agriculture and Production

- Government and Public Services

- Call Centre and Customer Support Services

Today, Boardroom Appointments has a global candidate database and network, servicing clients around the world with all their Human Capital needs.

This experience allows clients to rely on us FULLY for all their talent needs, both permanent and temporary, while they focus on their core business.

We custom design solutions to perfectly fit our client's recruitment needs and form long-lasting relationships based on quality service and flawlessly fulfilled deliverables.

Our team is comprised of passionate and driven individuals who strive to maintain the best and most professional service to our clients.

We are focused, passionate, and we love what we do.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Bedfordview, ZA
Year Founded
1989
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