BT Group

Desk Based Sales Professional

BT Group  •  Birmingham, GB (Onsite)  •  9 hours ago
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Job Description


Video Screening:
For candidates who successfully meet skills/experience requirements, there will be a short video assessment to complete. This will involve recording answers to five questions, up to two minutes each.

About the role

As a Desk Based Sales Professional within BT’s Inside Sales team, this role focuses on generating new business and re‑engaging customers who currently have low or inactive spend with BT.


This is a hands‑on, individual contributor role where success comes from consistent commercial activity, resilience and personal delivery. You’ll work with customers where little relationship currently exists, prospecting and building credibility, identifying opportunity and converting this into revenue across BT’s enterprise portfolio. This role is not a relationship‑maintenance or inherited‑account position. It is suited to someone who enjoys creating momentum, working at pace and seeing the direct impact of their effort.

Over time you could grow into roles with larger customers and more valuable sales cycles. You could also develop a deep interest with part of the portfolio (mobile/voice/security/connectivity) and choose to become a sales specialist in that area. BT also offers a bespoke sales training programme for learning & development.

What you’ll be doing

- Owning and working a portfolio of medium-sized business customers with low or dormant spend
- Researching customers and rebuilding relationships from scratch
- Carrying out outbound engagement and progressing conversations through the full sales cycle
- Identifying and qualifying opportunities and converting them into contracted sales
- Handling objections and navigating challenges in complex customer situations
- Closing your own deals across BT’s enterprise product portfolio
- Managing pipeline, forecasting and CRM hygiene to agreed standards
- Using insight, data and customer understanding to shape commercial conversations

Essential Skills / Experience

Recent, hands‑on experience in a B2B sales environment, ideally desk‑based or inside sales
Experience generating new business and closing deals through personal effort
Comfortable working in a target‑driven, KPI‑led environment
Able to manage multiple opportunities simultaneously and work at pace
Structured working style with good attention to pipeline and CRM discipline
Clear, confident communication skills with business decision‑makers

Desirable Skills / Experience

Experience selling technology, connectivity or complex service‑based solutions
Background in telecommunications, technology, IT, finance or similiar
Exposure to larger or more fragmented customer portfolios
Motivation to develop commercial capability and progress within a sales career

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

  • 50% on target bonus
  • Access to an online private GP 24/7 for you and your immediate family
  • Market-leading paid carers leave with up to 2 weeks off
  • Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
  • Discounted EE and BT products, including mobile and broadband
  • Market leading Pension scheme – 5% from you and 10% from us
  • Holiday purchase scheme


With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK


We’re a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.


We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.


As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

BT Group

About BT Group

We’re one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good.

There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life.

Today, that’s truer than ever. The connections we make are helping solve the world’s biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, we’re supporting customers to live, work and play together better.

Industry
Telecommunications
Company Size
10,000+ employees
Headquarters
London, GB
Year Founded
Unknown
Website
bt.com
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