Job Title: Desk Assistant
Reports To: Assistant General Manager
Location: Walker Avenue Apartments at University of Maryland of Baltimore County
Compensation: $15.00 per hour. Position works up to 20 hours per week
Term: on or about May 20, 2026 – May 19, 2027
FLSA Status: Student Non-Exempt
The Desk Assistant reports directly to the Assistant General Manager and accepts instructions from the Licensing Coordinator and Office Coordinator. Overall responsibilities include contributing to a high-quality living experience for our Walker Avenue Apartments (“Walker”) residents by complementing the academic goals and personal growth of the students via excellent customer service and responsiveness.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Availability to work 9am – 10pm during the Fall/Spring, and 9am-8pm during the Summer/Winter semesters. Participate in all staff meetings Evening and weekend shifts are required; weekday 9:00-6:00pm shifts are not guaranteed Attend all shifts as scheduled, or arrange for a reliable shift replacement
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs, and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This not an employment contract.
Hourly wage is $15.00 per hour Number of hours worked per week is determined by supervisor, and may fluctuate according to needs of the site (i.e. openings, closings, 'turn' periods, license signing, etc).
If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.
To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.
COCM (Capstone On-Campus Management) is a company of talented student housing professionals focused on providing management and consulting services for on-campus housing communities. Their student housing professionals are dedicated to helping their partners leverage campus housing to do greater things: recruit and retain students, and enhance student success and satisfaction.
COCM's operational agreements vary from turn-key arrangements in which they have responsibility for all aspects of managing a community, to those in which COCM is responsible for only one or more roles. These roles may include facilities maintenance, accounting and financial reporting, custodial, capital planning, marketing and leasing, and/or residence life.
Recently recognized as the leading provider of on-campus, third-party management services by Student Housing Business magazine, COCM’s current portfolio serves over 35,000 students on over 35 campuses across the United States.
The team of student housing professionals at COCM also offers a consulting service called, "Fresh Eyes," an affordable and efficient (3 consecutive days) service to help universities align their housing programs (and the related student services) with enrollment management goals. Fresh Eyes can also serve as a valuable resource to architects and master planners who focus on student housing or for which student housing is a component of their master planning services.
