Job Description

I. Job Summary

The Designated Driver Trainer (DDT) is a dual-role position responsible for operating and servicing a route while stepping into the driver trainer role as needed to support new driver onboarding and ongoing development. This position ensures continuity in daily operations while also playing a critical role in training newly hired drivers to operate safely, efficiently, and in compliance with company and regulatory standards. The Designated Driver Trainer observes and evaluates new drivers' performance, focusing on safe driving habits, defensive driving skills, and adherence to procedures. Additionally, the Designated Driver Trainer provides coaching and targeted training to drivers with safety performance issues, fostering continuous improvement. This role requires a strong commitment to safety, mentorship, and driver development, balancing operational responsibilities with hands-on training when needed.

II. Essential Duties and Responsibilities

• Operates a vehicle specific to the assigned line of business safely and efficiently, servicing routes in compliance with WM Safety and Life Critical Rules, OSHA (Occupational and Safety Health Act) and DOT (Department of Transportation) regulations as well as all local, state and federal laws while performing all standard driver responsibilities, including pre- and post-trip inspections and ensuring timely and effective waste or recycling collection.
• Conducts on-the-job training and coaching on proper vehicle operation, defensive driving techniques, and adherence to safety practices for new drivers and retrains drivers who have been re-assigned to new routes, line of business, or drivers having driving performance issues (i.e. Most Help Needed or Multiple Incident Employee).
• Observes drivers to assess their ability to safely operate and maneuver a WM vehicle and provides immediate, constructive feedback to ensure proper and consistent safety and performance duties are achieved.
• Instructs and reinforces WM SAFETY defensive driving skills, WM Way processes, and OBU tablet usage to drivers.
• Keeps accurate records of the driver’s progress, including areas of strength and improvement, completed training tasks, and additional training and coaching recommendations.
• Reports driver performance data to the Route Manager and Onboarding Optimization Manager; highlighting both strengths and areas for improvement; recommends additional coaching and training if needed.
• Mentors drivers by providing guidance and support as they transition into their roles, helping them develop skills and confidence.
• Serves as an ambassador for WM by promoting the company’s values and safety standards, ensuring drivers uphold high performance and compliance expectations.

III. Qualifications

A. Required Qualifications

• High School or GED
• 2 years of experience operating a WM vehicle requiring a CDL or
• 2 years equivalent military driving within the last seven (7) years and
• 2 years equivalent experience in supervising personnel, training or coaching others and
• Able to read, write, and speak English well enough to interact with the public, understand traffic signs, respond to official questions, and complete records or reports
• Commercial Driver License (CDL) Class A or Class B with an air-brake endorsement. Upon Hire
• Successfully complete pre-employment screening, including drug screen and physical Upon Hire

B. Preferred Qualifications

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Standing
• Walking
• Lifting
• Pushing
• Pulling
• Crouching
• Reaching
• Handling
• Sitting
• Talking
• Hearing

Field: This job operates in both inside garage, shop or gas plant conditions as well as in outside conditions that include inclement weather, heat and humidity.

V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM

WM ( WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.