Job Description

Step into Magnet as a Design Sales Assistant and help bring dream kitchens to life.

As a Design Sales Assistant in our Cardiff showroom, you’ll be the driving force behind an unforgettable customer experience-from the moment our customers walk into the showroom. You’ll take time to understand customer needs and guide them through our stunning showroom, demonstrating Magnet’s products and services.

If you’re customer-focused, happy working within a sales environment and eager to learn, we’ll provide all the training you’ll need to succeed.

What’s in it for you?

• You will earn a salary of £26,550 - £28,550 (Base £26,550, with on-target earnings of c£28,550)

• Full product training from day one through our Magnet Learner Journey

• Fast-track career progression opportunities

• Up to 80 % colleague discount on our furniture (dream kitchen, anyone?)

• Holiday Purchase Scheme (buy up to 5 extra days holiday subject to regulations)

• Cycle to Work scheme

• Virtual GP access and 24/7 Employee Assistance Platform

• Discounts with over 200 high street brands

• Refer a Friend rewards

What you’ll be doing:

• Creating a warm welcome for all customers visiting the showroom

• Inspiring customers as a result of excellent product knowledge

• Book and manage customer appointments

• Support Kitchen Sales Designers through the full customer journey

• Identify opportunities to contribute to store sales targets

At Magnet, you’ll be part of a supportive, design-led team where your ideas are valued and your experience makes a real impact. With great products, strong customer demand, and industry-leading training, you’ll have everything you need to thrive.

Who we’re looking for

We’re looking for a passionate person who thrives in a creative customer-focused environment. You’ll succeed if you...

• Are a confident communicator with excellent customer service skills

• Sales driven and happy to contribute to showroom sales targets

• Strong organisational and interpersonal skills

• IT literate with strong attention to detail

• Ability to handle customers queries professionally and efficiently

• Flexibility to work shifts, including weekends, is key to supporting our customers and providing the best experience

• Embrace our values: Care, Deliver and Inspire

About Magnet

At Magnet, we’ve been at the heart of British homes for over 100 years. With award‑winning designs and UK-based manufacturing, we’re proud to be the UK’s number one specialist kitchen provider. We’re now moving into a new phase of growth, with a clear vision and the freedom to evolve at pace. Through it all, our people remain our biggest strength-bringing creativity, pride, and passion to everything we do. As we continue to transform and grow, we welcome fresh thinking, so even if you don’t meet every single requirement, we’d still love to hear from you.

You’ll thrive in this role by living and breathing Magnet’s core values — Care, Deliver, Inspire. Find out more at: Magnet Careers - Nobia

We are committed to providing equal opportunities for all candidates. If you require any reasonable adjustments to participate in the recruitment process please make us aware.

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