Job Description

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the Community:

This master-planned community is highly amenitized and specifically designed with providing residents with numerous recreational and lifestyle options. It has earned awards and maintains a strong standing within the top ten master planned communities.

The Design Review Coordinator will execute the Design Review Application process based on the governing documents and prepare meetings for the Design Review Committee. This position will also serve as liaison between homeowners, and the Design Review Committee and works in conjunction with the Design Review Assistant.

Responsibilities also include:

• Handle all walk-in traffic for submittals and inquiries
• Handle all correspondence to homeowners in response to their submitted applications
• Providing information on building envelopes
• Being the liaison between the Association Architect, the homeowner’s architect, and homebuilders for custom homes to ensure compliance with the Custom Home Guidelines
• Assisting with front desk coverage, answering the phone, handling walk in traffic for account and membership questions and issuing resident membership cards
• Assisting in the creation and adoption of Design Review violation policies and standard operating procedures based upon State Statutes and the Community Association’s governing documents
• Providing information, assistance, materials and education to homeowners regarding the Design Guidelines
• Performing visual inspections of residential properties as needed for Design Review process
• Interpreting and assisting in enforcing the Design Guidelines
• Working effectively with homeowners to ensure compliance
• Creating and maintaining accurate reports of review and inspections made
• Preparing other effective written communications

The ideal candidate should:

• Be motivated, a self-starter, flexible, detail-oriented, and have excellent people skills
• Possess outstanding customer service, professional communication, organizational and leadership skills
• Have experience in a homeowner association operation
• Be highly organized with the ability to multi-task

Candidates should also have the ability to maintain good working relationships with Board and Committee members, staff, residents, volunteers and should have working knowledge of Microsoft Word, Excel Spreadsheets and the ability to learn and use VMS and Smartwebs.

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email talent@ccmcnet.com so we can review next steps together.

What we offer:

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!