Job Description

The Creative Audio Organization is a centralized team that touches nearly every Meta product. With over 60 audio experts, we work across a wide-range of software and hardware, including phone, glasses, VR headsets and a mix of AR/MR experiences.

Creative Audio is seeking a Design Program Manager to join our Wearables department. You will play a critical role in driving the success of audio and haptic UX by providing operational leadership, strategic guidance, and hands-on support to our sound & product designers. Partnering with the Wearables Manager, you will be responsible for seamless collaboration, effective communication, and efficient project execution across multiple lead stakeholders.

Responsibilities
Lead audio design operations that directly contribute to the execution of a team's product roadmap
* Make design work happen with speed and quality by seeking clarity on goals and priorities
* Develop design program or operational product strategy under your own initiative; scopes and prioritizes resources/workload appropriately while identifying gaps and creating solutions/program plans
* Identify and deliver work in highly complex areas that have many dependencies, working with cross-functional stakeholders to get buy-in and feedback at the appropriate design stages
* Navigate complex product and design organization; understand interconnectedness of problems, features or products within larger systems
* Build scalable operational support frameworks for sound designers, including project planning, resource allocation, and risk management
* Maintain and improve effective communication channels to keep stakeholders informed of project progress, issues, and changes
* Drive cross-functional teams, including product design, engineering, and product management, to ensure alignment and successful project outcomes
* Develop workback schedules, sprint and resource plans to ensure projects are delivered on time and within budget
* Foster a culture of innovation, creativity, and continuous learning within Creative Audio
* Support hardware and software design prototyping efforts and testing
* Identify opportunities for process improvements and implement changes to increase efficiency and quality

Qualifications
10+ years of experience in design program management or a related UX Ops field
* Specific experience supporting audio, haptics, or voice design teams
* Proven track record of successfully managing complex design programs and projects
* Experience handling complexity and navigating ambiguity with teams on large scale 0 to 1 projects
* Experience leading feature launches
* Solid understanding of design principles, human-centered design methodologies, and design thinking
* Demonstrated communication, collaboration, and interpersonal skills
* Ability to work effectively in a fast-paced environment with multiple priorities and deadlines
* Experience using data to identify problems and communicate solutions
* Demonstrated experience problem-solving and utilizing analytical skills, with experience thinking critically and creatively
* Experience with design tools and software, such as Figma, Sketch, Adobe Creative Suite, etc
* Experience managing vendors and contractors Experience developing for Wearables devices
* Familiarity with AI design tools and industry
* Experience with UX Product Design, especially as it relates to audio UX
* Experience working alongside audio tools and software, such as Pro Tools, Nuendo, Logic, etc
* Knowledge of Agile development methodologies and design sprints
* Experience launching voice-first interaction features
* Understanding of DSP, audio synthesis, and digital audio concepts and formats
* Certification in design program management or a related field (e.g., PMP, Scrum Master)