Job Description

Modern, elevated, and distinctly British, Jaeger blends over a century of heritage with a fresh design perspective. Known for sharp tailoring, luxurious fabrics, and clean lines, the brand reimagines timeless style through a contemporary lens. From redefined wardrobe essentials to statement outerwear, Jaeger delivers considered collections for individuals who value quality, craft, and a forward-thinking approach to fashion.

We are seeking a visionary Design & Creative Manager to lead and evolve Jaeger’s creative direction across all touchpoints. This role sits at the intersection of brand, design, and storytelling—shaping cohesive seasonal narratives while ensuring every expression reflects our heritage, craftsmanship, and modern British identity.

As Design & Creative Manager, you will champion the brand’s visual and creative vision, driving consistency and innovation across campaign, content, digital, retail, and product presentation. You will collaborate closely with design, marketing, and commercial teams to translate strategic objectives into compelling creative outcomes.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever, and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption, and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you’ll do

Your key accountabilities will include

• Contribute and act as the custodian for the creative direction of Jaeger, under direction from Head of Jaeger.
• Responsible for leading the product design across all categories including woven, knit and hard and soft accessories, guiding designers across all areas.
• Drive the styling for Jaeger, working with our in-house and external styling teams to ensure the Jaeger vision is understood and adhered to.
• Deliver seasonal design presentations, colour palette and original prints with strong branded approach with original references and design attributes. Trend informed but not trend-led.
• Oversee and create tech packs via PLM delivering an accurate and commercial interpretation of the product design including the BOM, design aesthetic of garment make-up and agreed fabric specifications.

Who you are

Your skills and experience will include

• Expert in the field of design with significant Womenswear design experience within the Retail and/or Manufacturing industry
• Ability to work across multiple sourcing models
• Multitask orientated with the ability to work to tight deadlines to the critical path
• Strong Communication and Influencing skills
• Expert level of proficiency in Design related CAD software to include Adobe Illustrator, Photoshop, In Design and PLM
• Experience of leading and mentoring a team to deliver results ensuring a forward-looking creative approach.

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted, and admired by our colleagues, customers, and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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