Job Description

Role Purpose

• This role will provide Derivative support across all Investment Operations Middle Office Clients. Encompassing key processes and controls across a variety of Derivative products from Exchange Traded Futures and Options to OTC Derivatives and Contract for Difference products.
• The responsibilities of this role will include trade matching and margin management for ETD products, as well as dealing with client and broker queries in a professional and timely manner. OTC Derivatives duties include trade confirmation, lifecycle event management and analysis of complex data exceptions.

Key Accountabilities

Regulatory / Risk & Compliance

• Ensure that Current Procedures and Checklists meet the requirements of Audit, FIM, external regulators and Operations Risk and Control.
• Ensure daily complex exception reporting is completed within guidelines, with any errors promptly rectified, maintaining data integrity standards.
• Continually reassess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructures, and the impact of new technology.

Change Management

• Assist with the implementation of client change requests including, but not limited to, on-boarding new funds, custody transfers and trading of new OTC and ETD products.

Accountability

• Accountable for own day-to-day performance and meeting tight deadlines. Expected to make decisions and resolve queries in an accurate and timely manner
• Take ownership of tasks/issues and ensure these are all followed through to completion.

Client / Customer Service

• Be an engaging point of contact for clients, with a drive to understand their business and become an expert in your field.
• Develop good working relationships with counterparties, brokers and third party custodians.

Reporting and Management Information

• Ensure prompt resolution of all reconciliation items, providing clear, concise & relevant documentation to support outstanding items.
• Ensure all client reporting is completed in an effective manner, meeting any deadlines and ensuring accuracy of data.

Knowledge & Experience / Qualifications (For the role – not the role holder)

• Understanding of Derivatives products (ETD and OTC) within the Investment Bank/ Fund Services Industry.
• A self-starter is essential, who is comfortable with the unknown and who is curious to learn.
• Track record of working accurately within tight timescales with excellent attention to detail.
• Strong communication skills for internal / external interaction, understanding the need to influence and secure buy-in from sometimes disparate stakeholders.
• Proven analytical skills with the ability to offer solutions to complex problems.
• University Degree is preferred.
• CISI qualifications are desirable.

Management of Risk (Operational Risk / FIM requirements)

Is aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations.

Observation of Internal Controls (Compliance Policy / FIM requirements)

Maintains HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.

Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business activities associated with the role, specifically HSBC Bank plc internal controls and compliance policies and manuals.

Headcount reporting to this role

Direct

Indirect

Total

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.