Carpenters Group

Deputy Team Manager - OIC Admitted

Carpenters Group  •  Liverpool, GB (Remote)  •  1 month ago
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Job Description

Job Purpose

Responsible for a high volume caseload of Fast Track Personal Injury RTA claims, making use of the firm’s Case Management Systems and using the agreed internal procedures and practices.

Key Responsibilities

  • To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations
  • To be able to assess quantum to include reviewing medical reports, researching and obtaining relevant case law, drafting schedules of special damages and assessing suitable awards for compensation
  • Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks
  • To achieve and exceed various targets set in relation to, for example, profit costs and issuing, without compromising the firm’s integrity
  • To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed
  • To attend, where appropriate, court hearings to make representations in respect of the claim before the judiciary. Where necessary, and in accordance with the firm’s internal policies and procedures, to instruct
  • Barristers to represent clients at hearings and obtain formal Advice over issues of quantum.
  • Perform to a high level in a target orientated environment
  • To provide supervisory support and guidance on technical issues involving quantum and litigation to other team members
  • To support the Team Manger in effective people management and to drive the right behaviours
  • To ensure that the team are achieving the right outcome for clients and optimising each client’s claim
  • Monitor workloads and allocate work as necessary

Experience & Knowledge

  • Significant previous experience of managing your own caseload of Fast Track RTA litigated claims
  • A solid working knowledge of the CPR, legislation and relevant case law
  • Excellent litigator with strong drafting skills and the ability to negotiate appropriate settlements at the optimum time
  • Competent working with a case management system and good knowledge of MS Office
  • Ability to provide clear direction and take accountability for the team’s performance

Office Location: This role can be based in either our Tithebarn Street and/or Leonard House offices

Here at Carpenters group diversity and inclusion matters, it is integral to our culture and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all.

About us

Here at Carpenters Group, we’ve been providing legal and insurance services across the UK for over 30 years.

We’ve grown from a small law firm into a 1500 people strong team made up of insurance professionals, legal experts and best in class corporate services, working across seven office locations.

We work in partnership with household name insurers to deliver a variety of fully outsourced claim solutions. We also represent individuals who need expert legal support.

As a great place to work our core values underpin how we behave. Our working environment is positive and informal, and we encourage people to work together to perform at their best.

We understand that our success as a business depends on the success of our people, which is why we invest in your training, development and social projects, helping everyone to connect and grow.

No matter what stage of your career, at Carpenters Group there is a place for you to achieve your potential.

Benefits

  • 25 days' holiday per annum
  • Hybrid working model (in relevant role)
  • 2 x Volunteering days to support charitable initiatives
  • Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
  • Medicash cash plan – claim back dental / physio / optical appointments
  • My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
  • Discounts and cash back on travel and shopping through Medicash extras
  • Life Assurance Scheme (4 x salary)
  • Pension scheme
  • Funded driving theory test (in relevant role)
  • Active network of Wellbeing Champions – providing mental health support
  • Training and development opportunities
  • Funded social events to connect with your colleagues
  • Dress for your day policy
Carpenters Group

About Carpenters Group

Carpenters Group is a leading provider of insurance and legal services with over 30 years’ experience successfully managing claims on behalf of insurers and policyholders.

Our team of circa 1500 colleagues across the UK work in partnership with insurers, brokers and MGA’s to deliver a variety of fully outsourced claims solutions.

We have the insurance and legal expertise to successfully work in partnership with any insurer or broker and our long-standing relationships are a testament to the quality of our service.

As a team we are driven to be the best, we support one another and our community and we strive to consistently do the right thing.

Although we manage more claims than many of our nearest competitors combined, we have retained the mind-set of a small firm. Carpenters Group is the sum of many small specialist teams, each led by industry leading professionals who tailor their services carefully to support customers.

Our services include:

• Outsourced motor claims

• Motor and Home Legal Expenses Insurances

• Claimant Personal Injury Services

• A 24/7 365 FNOL centre

• Legal Defence Services

• Specialist Biker Team

• Serious Injury and Catastrophic Injury Team

• Credit Hire and Subrogated Recoveries

Here at Carpenters Group our clients, colleagues and customers know they can rely on us.

Industry
Legal & Compliance
Company Size
501-1,000 employees
Headquarters
Liverpool, GB
Year Founded
1994
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