Deputy Store Manager (Food) As a Deputy Store Manager in Food, you’ll help lead one of the most fast-moving, customerfocused parts of our business. You’ll drive daily operations across service, availability, safety and standards, making sure our customers can always find what they need and always want to come back. You’ll support the Store Manager to deliver the retail plan and will step up to lead the full operation when required. It’s about energy, organisation, and building teams that care as much about quality and service as you do. What you’ll do • Lead daily trading across all Foods areas, ensuring great service, strong availability and exceptional standards. • Support the Store Manager in delivering sales, profit and operational targets across the store. • Step up to run the full operation driving clarity, pace and performance. • Coach and develop Team Managers and colleagues to deliver five-star service and efficient processes. • Drive operational excellence - from waste reduction and stock integrity to safe, legal trading. • Use data and insight to make confident, fast decisions that improve availability, sales and customer satisfaction. • Champion new ways of working to make every process smoother and every shift more efficient. • Create a culture of teamwork, accountability and pride in what we do. Who you are • A proven people leader with experience in food retail or operations. • Organised, proactive and calm under pressure. • Confident making on-the-spot decisions that improve results and customer experience. • Focused on service, safety and standards, always leading by example. • Skilled at coaching others and driving consistent performance across teams. • Digitally confident and data-literate, able to use insight to drive better decisions. • Positive, adaptable and ready to step up when it counts. Lead the pace. Drive the performance. Shape the future of M&S Food.
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever‑evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and apply today.
#LI-EC
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us.
For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do.
Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action.
We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future.
Join us at M&S to shape the future of retail.
