We are recruiting for Deputy Service Manager for our Beck House located in Chester - £29,500
Northern Healthcare provides mental health recovery services across many regions within the UK. Our services consist of supported living and community outreach services which provide our residents and service users with access to 24-hour support from experienced clinical and support staff.
As Deputy Service Manager, you will be responsible for the provision of a high-quality service for, residential care and employee engagement, providing strong and effective leadership to the onsite team and for the overall day to day running and strategic direction of the service.
Who we are looking for?
An experienced, strong and compassionate Deputy Service Manager to lead our team in Chester. You must have strong and effective leadership skills and be committed to the values, passion, and determination to put people first, whilst supporting the lives of people with learning disabilities or mental health illnesses.
You will be providing guidance and act as a role model to your new team whilst providing the effective delivery of the service with a multi-disciplinary team with a positive culture of support care to our service user. Ultimately, you will meet our quality targets set out by the senior team, which will ensure your service is providing the best quality of care and support to our service users.
As a Deputy Service Manager not every day is the same, and it can be quite challenging at times, but the rewards are truly amazing to see our residents improving with the support we provide!
What qualifications or experience are needed for this role?
Previous leadership and management skills working in the social care sector, particularly in mental health and/or learning disability is an essential part of this role.
If you are a qualified Occupational Therapist or Registered Mental Health Nurse with experience in a supported living environment we'd love to hear from you. We also welcome applicants who are proven leaders and ideally, have achieved or are working towards their NVQ level 5 in Health and Social Care.
Where you’ll be working
Beck House in Chester is a 24/7 supported living service for people living with a mental health diagnosis, learning disability or autism
Beck House located on Tarvin Road, Littleton, Chester, the service has 20 ensuite rooms and communal areas including a fully equipped kitchen, dining room and activity area
The role is a full-time position working 37.5 hours per week. This role requires a level of flexibility as you will have the option to join the out-of-hours on-call rota, which can include evenings and weekends.
In return, you’ll receive
Competitive salary dependent on experience
Option to join the out of hours on-call rota
Generous incentive scheme
Ongoing career development and training
Access to discounted products and services
Flexible working week
Company pension scheme and contribution
Option to join private healthcare cover, including dental, optical, prescriptions and physiotherapy.
Employee Assistant Programme- offering holistic solutions, fast-tracked physiotherapy, mental health support and workplace adjustments
Enhanced disclosure barring scheme (DBS) check cost covered
Ongoing employee recognition scheme and employee awards
Refer to a friend scheme
Your responsibilities as a Deputy Service Manager
Ensuring that our service users are at the heart of everything we do.
Working positively and collaboratively with other colleagues within the team
Work within and implement our policy and procedure, including confidentiality and safeguarding.
Have a sound understanding and experience of CQC requirements and clinical governance and the knowledge and skills to meet their requirements
Develop and maintain good working relationships with all key stakeholders
Commitment to the delivery of high-quality care
Has a demonstrable belief in a values-led approach whilst working with service users
In-depth knowledge and understanding of the complex needs faced by service user
Has excellent organisational and communication skills
Ensure a ‘person-centred’ approach is at the forefront in everything we do.
Have a ‘can do’ attitude with a hands approach with dedication and commitment
Responsible for working towards and meeting the service targets and objectives
DBS Disclosure
Northern Healthcare follows safer recruitment when recruiting staff for all roles within the company and It is important that all applicants are aware of individual responsibilities when working with vulnerable adults, whilst promoting safeguarding of our service users.
Northern Healthcare is a specialist provider of enhanced supported living services. Our multi-disciplinary teams care for people who may need day-to-day support due to their mental health, learning disability or brain injury.
Established in 2013 with the opening of our first supported residential service, we have expanded across the UK and now have over 15 enhanced supported living facilities. We are privileged to be able to support our residents and we are dedicated to growing our reach across the UK, improving our residents’ quality of life and delivering the highest quality of care.
We work in partnership with external practitioners and community care teams to ensure robust risk management, and ultimately the best possible outcomes for all our residents.
Our aims are always as unique as each individual we support. We pride ourselves on our clinically led, recovery focused model, which provides individuals with access to high-quality nursing, occupational and psychological therapies, as well as dedicated 24-hour support. We develop care plans alongside our residents; their personal goals and aspirations are always at the heart of everything we do.
