Hong Kong Housing Society

Deputy Senior Manager (SEW-Digital Transformation)

Hong Kong Housing Society  •  Hong Kong Island, HK (Onsite)  •  9 days ago
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Job Description

The Job

  • To formulate and execute digital transformation strategies and implementation roadmap.
  • To identify emerging technologies and digital innovations suitable for HKHS.
  • To develop technology solutions that support business expansion and service innovation.
  • To lead the design, development and implementation of new SSF Initiative Programme APP platform and related digital systems.
  • To oversee the entire project life cycle including user requirements, tendering, development, testing, deployment and enhancements.
  • To ensure high-quality user experience and customer-centric platform design.
  • To develop e-commerce, marketplace and community engagement functionalities.
  • To implement programme registration, payment gateway, membership management and loyalty programme modules.
  • To support introduction of innovative digital services and customer engagement tools.
  • To manage IT vendors, consultants and external technology partners.
  • To prepare tender documents, RFPs and evaluation criteria.
  • To monitor project quality, schedules, budgets and contractual performance.
  • To establish data analytics and reporting capability.
  • To oversee cybersecurity, privacy and data governance requirements.
  • To ensure compliance with corporate and statutory requirements.
  • To coordinate with internal stakeholders, service operators and technology partners.
  • To provide professional advice and technical support on digital transformation initiatives.
  • To represent HKHS in digital transformation and innovation-related activities.
  • To undertake any other duties assigned by supervisors.

The Person

  • Degree holder in Computer Science, Information Technology, Information Systems, Engineering, Digital Business or related disciplines.
  • Possession of Master Degree in Technology Management, Information Systems or Business Administration would be an advantage.
  • PMP, PRINCE2, Agile, Scrum Master or related professional qualifications preferred.
  • Minimum 12 years' relevant working experience, of which at least 6 years shall be at managerial level.
  • Proven track record in digital transformation, platform development and technology project management.
  • Extensive experience in APP development, mobile platforms, e-commerce platforms or digital marketplaces.
  • Experience managing large-scale external software vendors and system implementation projects.
  • Experience in customer-facing digital platforms comparable to HKTVMall, lifestyle marketplace or membership ecosystem platforms is highly desirable.
  • Experience in CRM systems, payment gateway integration, data analytics and loyalty programme development is preferred.
  • Strong understanding of APP platforms and digital ecosystems.
  • Strong knowledge of UX/UI and customer journey design.
  • Knowledge of cybersecurity, data privacy and governance.
  • Excellent project management and vendor management capability.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder engagement skills.
  • Good command of written and spoken English and Chinese.
Hong Kong Housing Society

About Hong Kong Housing Society

Established in 1948, the Hong Kong Housing Society (HKHS) is an independent and not-for-profit organisation dedicated to providing quality housing for the people of Hong Kong. With the support of the Government, the Housing Society has implemented various housing schemes to meet the evolving needs of the community.

As the first non-government public housing organisation in Hong Kong and the city’s “housing laboratory”, we keep progressing with the times to explore new solutions, using our own resources or in partnership with the Government, so as to help address different housing needs. This spirit of innovation is the cornerstone of our business development.

HKHS is governed by Members with a Supervisory Board and an Executive Committee made up of professionals coming from all walks of life. The Supervisory Board is responsible for the formulation of the Housing Society's mission and guiding principles; whereas the Executive Committee establishes strategies and policies to achieve the corporate mission and objectives. The Management, led by the Chief Executive Officer and Executive Director, is accountable for the implementation of the strategies in business operations.

香港房屋協會(房協)成立於1948年,是一個獨立的非牟利機構,致力為香港市民提供優質居所。在政府的支持下,房協發展不同類型的房屋計劃,配合社會不斷演變的需要。

作為香港首個非政府的房屋機構及香港「房屋實驗室」,房協緊隨時代步伐,自行推出或與政府合作推行嶄新的提案,以解決不同的住屋需要。這個創新求進的理念是我們業務發展的基石。

房協由委員管治,其監事會及執行委員會的成員均是來自社會各界的專業人士。監事會負責制訂房協的宗旨及企業原則,執行委員會負責制訂策略及政策,確保公司策略與機構宗旨及既定方針相符,由行政總裁兼執行總幹事領導的管理層則負責執行日常業務上既定的策略。

Industry
Nonprofit & NGOs
Company Size
501-1,000 employees
Headquarters
Hong Kong , HK
Year Founded
1948
Website
hkhs.com
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