Job Description

Posting number: 2026KC27580

Department: DES - Executive Services

Division: RALS - Records & Licensing Svc

Job classification: Customer Service Specialist III (F1A : L117-Admin)

Posting type: Open & Promotional

Categories: Code Enforcement, Customer Service, Public Records

The King County Recorder's Office (KCRO) is searching for talented and energetic professionals who like to serve the public with a "can do" attitude. The Deputy Recorder position is part of a fast-paced, public-facing team committed to customer service and technical expertise. We, as a team, are dedicated to trust, collaboration, and building rapport with our colleagues and customers. This opportunity is to fill a 6-month term-limited temporary (TLT) position.

The ideal candidate will demonstrate a high degree of commitment to customer service in the r ecording of public documents, marriage licensing, advanced attention to detail, and innovative problem solving These individuals will thrive by demonstrating their ability to be self-motivated, learn quickly and apply themselves to the work of the King County Recorder's office.

ABOUT RECORDS & LICENSING SERVICES (RALS)

The Records and Licensing Services Division (RALS) is a division of the Department of Executive Services

RALS operates within a statutory framework that is prescribed by state law and county code. Many of the services administered by the division are mandated by state law, and are provided in King County on a regional basis across jurisdictional boundaries. RALS also provides certain local services to unincorporated King County and by contract with many local municipalities throughout King County. In addition, RALS is responsible for providing internal services that are necessary for purposes of business efficiency and meeting various legal responsibilities.

RALS is responsible for:

• Recording documents related to real property sales and other transactions and making them accessible for members of the public, businesses, and other government agencies
• Collecting and dispersing real estate excise tax payments on the conveyance of real property in King County
• Providing licensing and information services and promoting public safety by administering and enforcing vehicle and vessel licensing and taxi and transportation network company (TNC) regulations
• Providing internal mail services and physical and electronic records management services to all county agencies
• Providing animal care and control services for the protection of property, human health, and safety and promoting responsible pet ownership and animal welfare
• through education and licensing programs via public and private sector partnerships

RALS is committed to service excellence and building an enduring legacy through continuous improvement. RALS uses Lean practices to improve our operations, programs, public and internal services, and employee safety. We accomplish this through an equity lens, creating a learning environment, and employee engagement.

To learn more about RALS, please visit our website at: https://kingcounty.gov/depts/records-licensing.aspx

Examples of duties

To be considered for this opportunity, you must at a minimum, demonstrate the knowledge, skill, and ability to:

• Process complex transactions involving legal documents including excise tax, marriage, property conveyance, maps, liens, and other publicly recorded documents.
• Provide technical assistance and exceptional customer service via phone, email, and in-person to a diverse clientele, internal and external agencies and colleagues. Research and resolve questions
• Maintain high levels of accuracy and perform production level computer work for data entry, retrieved data, and edited records in a fast paced, customer service environment.
• Obtain, monitor, track, and organize data that may require information searches through files, policies, procedures, records, or computer files while being highly detailed.
• Review documents for proper format, accuracy, completion, eligibility, and other legal guidelines.
• Utilize spreadsheets, Word documents, and reports to track and document performance data.
• Assist in administrative duties such as preparing and sending letters, filing, and making copies. Document and improve work processes, procedures, and instructions.
• Set up records and file documents in both electronic and paper formats.
• Process and reconcile payments to include checks, cash, ACH daily with a focus on cash handling principles.

Qualifications

We are looking for candidates who:

• Are able and confident in their ability to interpret, apply, and follow rules, regulations, code, laws, policies, procedures and ordinances;
• Are skilled in processing, indexing and filing legal documents and official records.
• Are adept at performing accurate and efficient data entry tasks.
• Have an intermediate or higher level of expertise in Microsoft 365 including Work, Excel and Outlook.
• Can coordinate a high volume of diverse assignments and multiple competing priorities with strong attention to detail in a fast-paced, regulated environment.
• Are passionate about delivering excellent customer service in an accurate and efficient manner;
• Dedicated to providing inclusive and equitable service delivery to all King County residents.
• Have experience demonstrating excellent communication and customer service delivery skills;
• Comfortable with change and continuous improvement in daily work;

Preferred qualifications:

• Familiar with real estate transactions, liens, loans, and associated documents.
• Proficient in handling tax collection and processing procedures.
• Familiar/experience with the concept of document recording.
• Work experience recording documents in a government agency and/or issuing licenses.

Supplemental information

Work location: King County Recorder's Office is located at the King County Customer Service Center at 201 South Jackson Street, Seattle, WA 98104.

Work schedule: This position is subject to the provisions of the Fair Labor Standards Act (FLSA) and is eligible overtime. The workweek is typically 40 hours per week, Monday through Friday, 8 AM - 5 PM. Mandatory overtime (including weekends, mornings or evenings) may be required during peak work periods.

Union representation: This position is represented by Teamsters Local 117, Professional & Technical and Administrative Employees.

Are you ready to apply? The recruitment for this position is open to all qualified applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume, however, cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

If you have any questions, please contact Karina Cordova, Human Resource Analyst, by e-mail at kcordova@kingcounty.gov or by phone at 206-848-0395. This recruitment is an effort to fill our immediate vacancies as well as create a hire list that will be used for any positions that become vacant within the next 6 months, including additional Term Limited Temporary (TLT), Short Term Temporary (STT) and Career Service (CS) positions.

Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Application Process

If you are interested in pursuing this position and supporting King County’s vision for unified, equitable, and high-performing government, please follow the application instructions carefully. Provide us with your work history as applicable, ensuring that you provide details that highlight your ability to fulfill the requirements for this position.

If you need this announcement in an alternate language or format, or you would like to request accommodation or assistance in the application or assessment process, please contact Karina Cordova, HR Analyst at kcordova@kingcounty.gov

King County's Vision, Mission, and ACTIVATE Values unite us.

King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action-oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve. Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the person's sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.