Reporting to the Operations Manager, Residential Aged Care Services (RACS), the Deputy Operations Manager supports the effective operational management of SVHM Residential Aged Care Services, including Berengarra, Auburn House and Prague House. The role is responsible for assisting in the coordination of service delivery, workforce management, quality and safety systems, financial performance, and continuous improvement activities across the residential aged care portfolio. The Deputy Operations Manager (DOM) provides direct leadership and management to the RACS Lifestyle and Administration Teams and acts as the key liaison with Allied Health services to support coordinated, person-centred care and resident wellbeing outcomes. The role works collaboratively with Clinical Managers, the Director of Nursing, Business Manager, Allied Health professionals and broader multidisciplinary teams to ensure the delivery of safe, person-centred, high-quality care that meets all legislative, regulatory, accreditation and organisational requirements. The DOM acts on behalf of the Operations Manager as delegated and provides operational leadership to support service excellence, staff engagement, and achievement of strategic and operational objectives.
Classifications for this position will range from Grade 5 Allied Health OR for Nursing (ZB7) ($150,000 - 160,000 per annum plus super).
St Vincent’s Hospital Melbourne (SVHM) operates three Residential Aged Care Services (RACS) facilities: Berengarra, Auburn House, and Prague House, collectively providing permanent and respite care for 165 residents. These services encompass mainstream aged care, psychogeriatric care, and specialist programs for individuals with mental health diagnoses, acquired brain injuries and / or a history of homelessness. All facilities are registered NDIS providers. The role is primarily based at St George’s Health Service (SGHS) in Kew, with responsibilities across campuses and aged care sites.
Residential Aged Care Services (RACS) sits within the Continuing Care Program at SVHM, which also includes Subacute Services (Rehabilitation, Geriatric Medicine, Palliative Care Services), Bed Based Transition Care, Community Services (HIP, ACAS, GP Liaison) and Healthcare for the Homeless Program.
St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.
Please attach your resume and cover letter to your application.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.
Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.
SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations). Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.
St Vincent’s Hospital Melbourne (SVHM) operates three Residential Aged Care Services (RACS) facilities – Berengarra, Auburn House and Prague House – collectively providing permanent and respite care for 165 residents. Services include mainstream aged care, psychogeriatric care and spe ialist programs supporting people with mental health diagnoses, acquired brain injuries and/or a history of homelessness. All facilities are registered NDIS providers. The position is primarily based at St George’s Health Service in Kew, with responsibilities across campuses and residential aged care sites. RACS forms part of SVHM’s Continuing Care Program, alongside Subacute Services, Bed Based Transition Care, Community Services and Healthcare for the Homeless.
Reporting to the Operations Manager, Residential Aged Care Services, the Deputy Operations Manager supports the effective operational management of SVHM’s residential aged care services across Berengarra, Auburn House and Prague House. The role supports service delivery, workforce management, quality and safety systems, financial performance and continuous improvement across the RACS portfolio. It provides direct leadership and management to the Lifestyle and Administration Teams and acts as a key liaison with Allied Health services. Working closely with Clinical Managers, the Director of Nursing, Business Manager, Allied Health professionals and multidisciplinary teams, the position supports the delivery of safe, person-centred and high-quality care in accordance with legislative, regulatory, accreditation and organisational requirements. The Deputy Operations Manager also acts on behalf of the Operations Manager as delegated and provides operational leadership to support service excellence, staff engagement and achievement of strategic and operational objectives.
To be successful in this role, you will bring:
This position may be covered by one of the following Enterprise Agreements, depending on the successful candidate’s professional background and classification:
This is a Category A position under the SVHM Employee Health Screening and Immunisation Policy. Appointment is subject to meeting applicable immunisation requirements.
The successful applicant will also be required to provide a current National Police Certificate prior to commencement and maintain appropriate NDIS Worker Screening clearance where applicable.
26 October 2026 11:59pm
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au
View Reconciliation Action Plan
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
