Job Description

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

JOB POSITION: Deputy Japanese Sales Manager

The Deputy Japanese Sales Manager is responsible for leading all sales activities related to Japanese customers established in Thailand, Indonesia, Vietnam, and the Philippines. The role is based in Thailand and acts as the key commercial bridge between JOA, the ASEAN countries under scope, ARO/Head Office, and Japan to drive business growth, customer satisfaction, and strategic alignment.

WHAT WILL YOU DO?

Key Duties and Responsibilities

• Lead and grow the Japanese customer portfolio across Thailand, Indonesia, Vietnam, and the Philippines, driving sustainable business growth and profitability.
• Build and maintain strong relationships with key Japanese customers, freight forwarders, and business partners across the region and in Japan.
• Identify and develop new business opportunities while strengthening existing customer relationships to drive customer retention and business growth.
• Act as the commercial bridge between ASEAN countries, CMA CGM Japan, ARO, and Head Office to support business development and strategic initiatives.
• Coordinate and support tender management, contract negotiations, and commercial reviews in collaboration with local, regional, and global stakeholders.
• Develop and execute commercial strategies to expand market presence and enhance the performance of the Japanese customer portfolio.
• Lead, coach, and develop the Japanese Sales team to achieve commercial objectives and deliver a high level of customer engagement and service excellence.
• Monitor sales performance, market trends, and customer developments to identify opportunities, mitigate risks, and support strategic decision-making.
• Collaborate with cross-functional teams to ensure effective communication, seamless service delivery, and successful implementation of customer solutions.
• Promote a customer-centric culture by ensuring timely responses to customer needs and maintaining a consistently high level of service quality.

WHO ARE WE LOOKING FOR ?

• Qualifications
  • Bachelor’s degree in Business Administration, Marketing, Logistics, Supply Chain, International Business, or a related field.
• Experience
  • Minimum 10 years of experience in the shipping, logistics, or freight forwarding industry.
  • Proven experience in sales, key account management, business development, or regional commercial leadership.
  • Experience working across ASEAN markets is highly preferred.
• Knowledge
  • Strong understanding of Japanese customer expectations, business culture, and market dynamics.

• Skills & Competencies
  • Business-level proficiency in Japanese and excellent command of spoken and written English.
    Strong communication, presentation, negotiation, and stakeholder management skills.
    Ability to build and maintain effective relationships with customers and internal stakeholders across different countries and cultures.
    Strong interpersonal and communication skills.
    Strong leadership and team development capabilities.
    Well-organized, self-reliant, and able to manage multiple priorities.
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and decision-making abilities.

Come along on CMA CGM’s adventure !