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  Possess specialist knowledge of operating systems, devices, applications and software.
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  Provide technical support to teams within the organization, and to external clients when required.
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  Manage ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date.
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  Maintain and updating technical documents and procedures.
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  Manage coordination at a local and international level where required.
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  Deliver regular and customized training to teams within the business.
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  Prepare maintenance plans and upgrading schedules for the organization's systems.
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  Develop reports for teams across the business.

Requirements

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  Bachelor degree from a reputable university or equivalent
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  15+ years of relevant professional experience.
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  Client/server communication, API, Web services, and XML.
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  UNIX/Linux operating system.
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  ISO 8583, Financial Transactions Processing, Mobile Payment & Shell scripting.