Possess specialist knowledge of operating systems, devices, applications and software. Provide technical support to teams within the organization, and to external clients when required. Manage ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date. Maintain and updating technical documents and procedures. Manage coordination at a local and international level where required. Deliver regular and customized training to teams within the business. Prepare maintenance plans and upgrading schedules for the organization's systems. Develop reports for teams across the business. Requirements Bachelor degree from a reputable university or equivalent 15+ years of relevant professional experience. Client/server communication, API, Web services, and XML. UNIX/Linux operating system. ISO 8583, Financial Transactions Processing, Mobile Payment & Shell scripting.
We're a Cairo-based IT recruitment & employment assistance company who endeavor to improve specialized IT recruitment and job finding. Our goal is to ensure that in the vast field of Information Technology the right people are brought into the right place.
