Job Description

Deputy General Manager

Greenwich, London

c£37,000 + Bonus + Benefits

Are you ready to take the next step in your leadership career?

We're looking for an ambitious Deputy General Manager to join one of the UK's most exciting growing leisure businesses. This is a fantastic opportunity for someone from a hospitality, leisure or entertainment background who loves leading teams, thrives in a busy environment, and wants to be part of a business where progression is genuinely on the agenda.

Working alongside the General Manager, you'll help shape the culture, drive commercial performance and ensure every guest has an outstanding experience from the moment they walk through the door.

If you enjoy high-energy operations but could do without the late nights, this could be exactly what you're looking for.

The Opportunity

As Deputy General Manager, you'll be the right-hand person to the General Manager, helping to oversee every aspect of the venue's operation.

From leading the team during peak trading periods to coaching managers, driving sales and maintaining exceptional standards, you'll play a key role in the continued success of the business.

Key responsibilities include:

• Supporting the General Manager with the day-to-day running of the venue.

• Leading and inspiring a large, diverse team to deliver exceptional service.

• Driving operational excellence across the entire customer journey.

• Managing labour, productivity and commercial KPIs.

• Supporting recruitment, onboarding and ongoing development of the team.

• Maintaining outstanding standards of health & safety and compliance.

• Taking ownership during busy periods and leading from the front.

• Helping create a fun, positive culture where people love coming to work.

About You

You'll already have management experience within a busy hospitality or leisure environment and be comfortable balancing people leadership with commercial performance.

We're particularly interested in candidates who have:

• Experience in hospitality, leisure, family entertainment or high-volume customer-facing operations.

• A proven track record of leading and developing teams.

• Strong organisational skills and the ability to stay calm under pressure.

• Commercial awareness and an understanding of how to drive venue performance.

• A hands-on management style with a passion for delivering great experiences.

• The ambition to progress into a General Manager role in the future.

What's in it for You?

• Salary of c£37,000 plus bonus.

• No late-night finishes.

• Excellent development and career progression opportunities.

• The chance to join a business that is expanding and investing in its people.

• A supportive and collaborative leadership team.

• A fun, fast-paced environment where every day is different.

This is an ideal opportunity for an experienced Assistant Manager, Deputy Manager or Operations Manager who is ready to step into a broader leadership role and build a long-term career with a business that's going places.

Your recruiter for this role is Helen Horton, Account Director at Love Recruitment. To express your interest in this exciting opportunity, please apply directly through the link provided. Helen and Love Recruitment specialise in roles across the fitness and leisure sectors.