Job Description

The Deputy Director of Housing Authority Operations is a key executive leadership role within the Mayor’s Office of Housing and Community Development (MOHCD), responsible for overseeing the full scope of Housing Authority operations for the City and County of San Francisco.

Reporting directly to the Director of MOHCD and the San Francisco Housing Authority, this position provides strategic and operational leadership to ensure the effective, compliant, and equitable delivery of housing programs serving low-income households, including a Housing Choice Voucher (Section 8) program serving approximately 16,000 households.

This position is one of five Deputy Directors reporting to the MOHCD Director and plays a critical role on the Department’s executive leadership team. The Deputy Director must work collaboratively across MOHCD divisions—including Housing, Community Development, Homeownership and Below Market Rate Programs, and Finance and Administration—to align programs, resources, and policy priorities. The role is central to advancing the City’s housing goals through strong cross-functional coordination, operational excellence, and a shared commitment to equity.

Key Responsibilities

• Provide executive oversight of Housing Authority operations, including the Housing Choice Voucher (Section 8) program, public housing initiatives, and related rental assistance programs
• Ensure full compliance with U.S. Department of Housing and Urban Development (HUD) regulations, as well as applicable state and local requirements
• Direct and coordinate daily operations, including program administration, occupancy, inspections, and participant services
• Serve as a core member of MOHCD’s executive leadership team; collaborate with fellow Deputy Directors to align departmental strategy, policies, and resource allocation
• Lead, mentor, and manage senior leadership and program staff; promote a culture of accountability, transparency, and equity
• Partner with the Director to implement strategic priorities, policy initiatives, and organizational goals across MOHCD and the Housing Authority
• Oversee program performance through data-driven management, audits, and reporting; lead corrective actions and continuous improvement efforts
• Establish and refine policies, procedures, and internal controls to enhance operational efficiency and compliance
• Collaborate with City departments, community-based organizations, and regional, state, and federal partners to align housing strategies and service delivery
• Support development and oversight of operating budgets, funding allocations, and financial performance
• Represent MOHCD and the Housing Authority in public forums, legislative settings, and intergovernmental meetings
• Serve as acting lead for Housing Authority operations in the absence of the Director.

Qualifications

• Bachelor’s degree in Public Administration, Business Administration, Urban Planning, Social Policy, or a related field
• 7–10 years of progressively responsible experience in affordable housing, public administration, or a related field
• Minimum of 5 years of senior leadership experience managing complex, large-scale programs or operations
• Extensive knowledge of HUD programs and regulatory frameworks, particularly Housing Choice Voucher (Section 8)
• Demonstrated experience leading large teams and overseeing multifaceted operational functions
• Strong understanding of compliance, audits, and performance management in a public sector environment
• Demonstrated commitment to racial equity, housing stability, and serving diverse communities
• Excellent leadership, communication, and stakeholder management skills

Preferred Qualifications

• Master’s degree in Public Administration, Urban Planning, or a related field
• Experience working within a large public housing authority or comparable government agency
• Familiarity with San Francisco housing policy, homelessness response systems, and supportive housing programs
• Experience navigating complex political and community environments

Additional Information

Important Information:

• Hybrid work schedule with required in-office presence in San Francisco
• Occasional evening and weekend commitments for community engagement and public meetings

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process. • Select the “I’m Interested” button and follow instructions on the screen 7 Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or receive

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst at Karen Henderson - karen.henderson@sfgov.org - 628-652-5933

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.