Job Description

Deputy Chief of Staff (Remote)

Full-Time, Remote / Salary, Exempt

Includes Exceptional Benefits, Flexible PTO, Flexible Schedule, Equity

Steno is growing! We’re looking for a Deputy Chief of Staff to join our team! We’re a diverse team from all over the country (and beyond) and we’re crazy about redefining the boundaries of an outdated industry.

Who are you?

You thrive in fast-moving environments and know how to turn ambiguous situations into forward progress. You quickly absorb context, spot what matters most, and push work ahead. The work changes often, and that’s what keeps you energized and engaged.

You’re organized and thoughtful, and you can manage details without losing sight of the bigger picture. You communicate clearly, follow through, and people trust you to handle sensitive or high-stakes work.

You don’t need a perfectly defined role to do your best work. You’re happy to support leaders, take ownership of projects, and jump in wherever you’re most needed, which runs the gamut of day-to-day administrative needs of the executive office to strategic planning to investor relations.

On a regular basis you will:

• Work directly with the Chief of Staff and business leaders to move top priorities forward
• Own internal leadership communications, ensuring executives have clear, timely visibility into progress, risks, and decisions across the business
• Develop deep fluency in Steno’s strategy, narrative, and metrics
• Jump into time-bound sprints to contribute to teams that need organizational or strategic support
• Draft and coordinate quarterly investor updates, board decks, and executive materials that are crisp, accurate, and capture the voice of our executive team
• Plan and run occasional large, cross-functional offsites or small-scale on-site leadership meetings, from agenda design through event planning and execution
• Provide operational and administrative support to the executive office, including expense management, all-hands preparation, and evergreen analyses

You’re gonna crush it if you:

• Have 3-6 years of experience directly supporting senior leaders in a growth-stage startup environment, or have independently led high-impact parts of an organization
• Demonstrable experience working with data, financials, equity, and investor-facing materials, with the ability to turn complex or messy inputs into a polished story
• Are an exceptional communicator, verbally and in writing
• Are a quick learner and driven by relentless curiosity
• Have growth-stage start-up experience in a management, strategy, or operations role
• Are highly organized, detail-oriented, and take pride in producing work that holds up under scrutiny, both in your writing and in presentation materials
• Thrive in ambiguity, operate autonomously, and create impact by spotting opportunities and acting on them with strong self-awareness.

Compensation & Benefits:

• Salary - $110,000 - $170,000 per year
• Health, Vision, & Dental Benefits - low-cost health plans that free up mind space and unlock our employees' best work
• Wellness/Mental Health - shared benefits to be used among employees and families
• Flexible Paid Time Off - allowing employees to find balance in their lives
• Options of Equity - we know our success is nothing without our team
• Access to a company-provided 401(k) account
• A home office setup and a monthly stipend to offset internet and phone costs

Our Team

The leadership support team is small, trusted, and nimble. Today, it’s a team of one: the Chief of Staff, working directly with the leadership team and many other stakeholders across the company.

This team operates wherever the business needs help most. That might mean leading a cross-functional project, supporting fundraising processes, diving into a messy process, or stepping in to move something forward when there’s no obvious owner.

As Deputy Chief of Staff, you’ll be a true partner to the Chief of Staff and a direct support to the leadership team. You’ll take on high-leverage work across the company, adapt quickly as priorities shift, and help leaders stay focused on what matters. You’ll also manage administrative needs. This role is ideal for someone who likes solving different problems, is comfortable jumping into new situations, and measures success by the impact they have.

About Steno

• Founded in 2018 and growing fast!
• Values: be highly reliable, constantly innovate, operate with a hospitality mindset
• Diverse backgrounds welcome! Steno employees have a unique blend of legal, technology, operations and finance experience
• We are revolutionizing the litigation and court reporting industry
• • Flexible deferred payment options (e.g., DelayPay)
  • Cutting-edge technology - unique products and integrations to maximize the output of legal professionals
  • White-glove, concierge customer service that our clients rave about

Application Information

• Steno is an equal opportunity employer and does not discriminate based on any characteristics that are protected under the law. All employment decisions are based on qualifications, merit, and business needs.
• Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com.
• Steno personnel will always have either a steno.com email address or will contact you via Rippling Recruiting. Act with caution if asked for personal information. Background checks, for example, are only conducted after an offer is extended.
• Applicants should receive a confirmation email immediately after applying. If you haven’t received it, check your email spam folder and approve the sender address to ensure receipt of future communications.
• Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information that may be included on a resume or application, is collected and stored in our system. Still, we never disclose or sell your personal information.