Job Description

The Deputy Chief of
Human Resources is a senior HR leader responsible for transforming strategic
direction into operational execution. While the CHRO sets the long-term vision,
the Deputy ensures that HR operations run smoothly and that all functional areas—such
as talent acquisition, learning and development, total rewards, and employee
relations—are aligned with organizational goals. This role serves as a critical
link between executive strategy and daily HR performance.

Key Responsibilities

Operational Leadership & Strategy

• Work closely with the CHRO to
  develop and implement multi-year HR strategies and initiatives.
• Oversee day-to-day operations
  across HR functions, ensuring cohesive and high-performing delivery.
• Manage the HR departments
  budget and ensure strong ROI on technology, tools, and vendor
  partnerships.

Talent & Performance Management

• Lead workforce planning
  efforts by using data and analytics to forecast talent needs and identify
  potential skill gaps.
• Drive culture and engagement
  initiatives, including employee experience programs and DEI efforts.
• Provide coaching and advisory
  support to leaders and managers, especially regarding sensitive
  performance or leadership matters.

Compliance & Risk Mitigation

• Ensure full compliance with
  all relevant employment laws and regulations.
• Lead updates, creation, and
  implementation of HR policies and the Employee Handbook.
• Oversee labor relations
  activities and manage the resolution of complex grievances when
  applicable.

Experience & Qualifications

• Masters Degree in Human
  Resources, Business Administration, Law, or a related field is preferred.
• Minimum of 10 years of
  progressive HR experience, including at least 5 years in a senior
  leadership role.
• Certifications such as SPHR
  or SHRM-SCP are highly desirable.
• Strong expertise in HRIS
  platforms and analytics, with the ability to make data-informed decisions.

Core Competencies

• Strong business acumen with
  an understanding of how HR initiatives affect organizational performance.
• Expertise in leading change
  initiatives, including restructures or organizational transformations.
• High emotional intelligence
  and the ability to navigate complex interpersonal and organizational
  situations.
• Ability to remain calm,
  strategic, and solution-oriented during crises.
• Proficiency in using people
  analytics to interpret trends and support decision-making.

Key Performance Indicators

Success in this role
is measured by:

• Efficiency and effectiveness
  of the talent acquisition process, including time-to-fill and quality of
  hire.
• Retention rates, particularly
  among high-performing and high-potential employees.
• Satisfaction and feedback
  from internal teams regarding HR service delivery.
• Strong compliance results
  with minimal findings during audits or regulatory reviews.

Additional Note

The modern Deputy
Chief of Human Resources must operate with a tech-first
mindset, using people analytics to anticipate issues, such as turnover
risk-before they arise.