Job Description

Position Title: Deputy Assistant Manager/Assistant Manager, Sales Support<o:p></o:p>

<o:p> </o:p>Relationships of the Position <o:p></o:p>

<o:p> </o:p>Reporting Line Manager: Senior Vice President, Country Sales Lead<o:p></o:p>

This position is responsible for end-to-end customer contract lifecycle, drive client retention, and oversee Sales force tracking. This role serves as the primary liaison between corporate clients and internal operations to ensure high service quality, timely contract renewals, and successful commercial proposal delivery.<o:p></o:p>

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Duties and Responsibilities:<o:p></o:p>

<o:p> </o:p>·  Generate new contract on time after accepting financial proposal from client, coordinate and distribute signed contract.<o:p></o:p>

·  Maintaining Google folder of all contracts and customer documents.<o:p></o:p>

·   Signed contract sharing with required branches and departments, filing them.<o:p></o:p>

· Generate renewal contract on time after rate revision / date expired/name changed/ service increased as per client requirements.<o:p></o:p>

· Timely creation and submission of AME communications monthly reports from time to time. Submission of Contract summary report.<o:p></o:p>

·    Completion of Customer Contract Approval Form/ MFC (Issue New)<o:p></o:p>

·  Drive client relationship management and customer service initiatives, ensuring high levels of customer satisfaction, service quality, and account retention.<o:p></o:p>

· Serve as a trusted liaison between clients and internal stakeholders to resolve operational concerns and ensure timely delivery of contracted services.<o:p></o:p>

· Develop and maintain strong relationships with key accounts through regular communication, service reviews, issue resolution, and proactive client engagement.<o:p></o:p>

· Effectively prepare MSS proposals including RFP for potential clients in most cases.<o:p></o:p>

·  Preparing all STS proposals, CPO service and coordinating successfully.<o:p></o:p>

· Provide STS Allowance with calculation & take home wages monthly wise to roster.<o:p></o:p>

· Call on potential clients and attend regular query calls/Official meetings regularly.<o:p></o:p>

·  Prepare vendor enlistment form and submit timely.<o:p></o:p>

·  Update G4S Sales force regularly.<o:p></o:p>

<o:p> </o:p>· MBA/BBA major in Marketing<o:p></o:p>

·  The ideal candidate will be well organized and self-driven <o:p></o:p>

· Must be computer literate and well conversant with MS Office/ Excel / PPT/Google sheet<o:p></o:p>

· At least 2 years related job experience of large reputed corporate or multinational companies <o:p></o:p>

·   Ability to work under pressure to meet the deadline <o:p></o:p>

· Excellent negotiation, verbal/written communication, and analytical skills for calculation tasks (wages/allowances).<o:p></o:p>

<span style="font-size: 12.0pt; font-family: 'Calibri','sans-serif'; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 'Times New Roman'; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">· Competence in preparing commercial proposals and responding to RFPs.

About G4S

G4S is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Through a global workforce of approximately 800,000 people, we leverage best practices in communities all over the world. With revenues at approximately $20 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive. For more information on G4S, visit www.g4s.com.

Industry

Security & Investigations

Company Size

10,000+ employees

Headquarters

London, GB

Year Founded

Unknown

Website

g4s.com

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