City of Greensboro

Dept. Program Tech (Victim's Advocate)

City of Greensboro  •  $42k - $73k/yr  •  Onsite  •  23 hours ago
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Job Description

Posting number: 05475

Department: Police

Division: Criminal Investigations Div

Job classification: Tech Dept Programs

Posting type: Open

Categories: Public Safety


Support. Connect. Advocate. Make a Difference for Crime Victims.
Greensboro Police Department Logo.jpg

The City of Greensboro Police Department is seeking a compassionate, dependable, and service-oriented professional to serve as a Department Programs Technician (Victim Advocate) This position provides meaningful support to victims and families affected by violent crime, helping them understand their rights, connect with resources, and navigate the criminal justice process. If you are an empathetic communicator who wants to make a difference during some of the most difficult moments in people's lives, this role offers an opportunity to serve with purpose.

Compensation and Benefits:

Estimated Hiring Salary Range $41,600.00 - $48,425.00 Full Salary Range $41,600.00. - $73,176.00 Annually

Benefits

The City of Greensboro offers an outstanding benefits package that supports your well-being.

Learn more Here


Work Schedule:
Monday-Friday 8:00 am - 5:00 pm

**With occasional weekend and after-hours community events**


About the Department:

The Greensboro Police Department is committed to protecting and serving the community with professionalism, integrity, compassion, and accountability. Supporting victims is an important part of that mission. The department works collaboratively with detectives, criminal justice partners, community organizations, and service providers to help ensure victims receive information, resources, and support throughout the investigative process.


Why You'll Love Working With Us:

  • Make a meaningful difference: Help victims and families access support when they need it most.
  • Build connections: Develop relationships with victims, detectives, service providers, and criminal justice partners.
  • Be an advocate: Help ensure victims understand their rights and available resources.
  • Do purposeful work: Support people while helping strengthen the connection between the community and the criminal justice system.
  • Work as part of a team: Collaborate with professionals across law enforcement and community service organizations.


About the Role:

As a Department Programs Technician (Victim's Advocate), you will serve as a supportive resource for victims and families impacted by violent crime. You will help coordinate information, resources, and communication throughout the investigative process while treating every individual with dignity, empathy, and respect.

Key responsibilities include:

  • Coordinating with victims and families affected by violent crimes.
  • Providing information regarding victim rights and available services.
  • Connecting victims with appropriate care, community resources, and qualified family service providers.
  • Serving as a liaison between victims and detectives regarding case follow-up.
  • Providing victims with ongoing updates regarding the progress of their cases.
  • Coordinating case information among detectives and multiple criminal justice partners.
  • Responding to victims and families with professionalism, compassion, and sensitivity.
  • Maintaining appropriate confidentiality and exercising discretion when handling sensitive information.

The successful candidate must be able to communicate effectively with individuals from diverse backgrounds, demonstrate empathy while maintaining professional boundaries, and manage sensitive information with discretion.

The selected candidate must obtain Division of Criminal Information (DCI) Certification from the State of North Carolina within the probationary period.


Call to Action:

If you are compassionate, dependable, and motivated to help people navigate difficult circumstances, we encourage you to apply!

Join the Greensboro Police Department and use your skills to provide information, connection, and support when victims and their families need it most.

Qualifications

Minimum Qualifications:

  • High School Diploma with 1+ years of experience in victim assistance (e.g., Victim assistance experience includes crisis intervention, advocacy, emotional support, safety planning, and connecting victims to legal and social services)
  • Intermediate experience with Microsoft Office Suite
  • Valid Driver’s License

Preferred Qualifications:

  • Bachelor’s degree in Social Work, Criminal Justice, or a related human services field
  • Advanced experience with Microsoft Office Suite
  • Previous employment with a Law Enforcement Agency
City of Greensboro

About City of Greensboro

The City of Greensboro works with the community to improve the

quality of life for residents through inclusion, diversity, and trust. The

City has a professional staff of more than 3,000 employees who

maintain the values of honesty, integrity, stewardship, and respect.

Greensboro is governed by a council-manager form of government with

a mayor and eight council members.

For more information on the City, call 336-373-CITY (2489).

Description

We exist to partner with the community to build the desired quality of life for Greensboro. All of our actions are guided by our commitment to and measured by our success in building public trust and the future we and the community desires.

General Information

Greensboro is a city in of North Carolina. It is the third-largest city by population in North Carolina and the largest city in Guilford County and the surrounding Piedmont Triad metropolitan region. According to the 2010 U.S. Census, Greensboro's population stands at 269,666.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Greensboro, NC
Year Founded
1808
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