Job Description

What will your responsibilities be?

• Responsible for the efficient onboarding and skill development of new Couriers and Carriers;
• Conducting classroom training on our operational standards and service quality;
• Analyzing quality metrics and driving performance improvements for Couriers;
• Conducting field coaching sessions — accompanying Couriers on their routes to provide real-time feedback and support;
• Ensuring the company’s brand image in the field (vehicle condition, branding, Courier uniforms);
• Managing operational equipment (scanners, access cards) — from allocation to inventory control;
• Maintaining clear and accurate documentation related to training, onboarding, and issued equipment.

This is the right job for you if you:

• Have experience in the courier or logistics industry;
• Feel comfortable conducting training and can easily share knowledge;
• Stand out with excellent communication skills and the ability to provide constructive feedback;
• Are proficient in MS Office and navigate software/applications with ease;
• Have communicative Polish skills;
• Are open to shift work.

What we offer:

• Employment contract;
• Rich benefits package: a cafeteria system where you choose what you use (including medical care, sports passes, insurance, and more);
• Access to a training budget, internal learning platform, and company-funded English lessons;
• Work in a supportive team — we have the best specialists and experts in their fields on board

And that's just the beginning! You can read more about the benefits here.

#goodtobehere means that:

• You will shape the experience of millions of customers by influencing new solutions and building Allegro One processes from scratch;
• You will learn on the job by working with top experts. You will receive support in continuous improvement and an environment where mistakes are treated as learning opportunities;
• You will support the sustainable growth of our business, actively contributing to environmental care.

Send us your CV and… see you at Allegro!