Job Description

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

The Depot Manager will have responsibility for delivering and developing site customer contracts for a demanding high throughput well known brand. This role will be heavily customer facing, so an approachable attitude with strong customer service experience is essential. You will ensure that strategies and business plans are in place to achieve targets and drive business performance and growth whilst working towards KPI’s therefore strong business acumen is required.

As Depot Manager you will have full Health and Safety and budget accountability for the site. You will have a number of direct reports whilst also overseeing the overall depot which has a headcount of 100+. This requires you to be driven, innovative and inspirational to be successful in driving the team to be the best to their ability.

This is a full time permanent role based at our Sherburn site. Working Monday to Friday, 08.00-16.00.

Key Duties of a Depot Manager:

• Responsible for all Great Bear operational activities on site
• Assume responsibility for managing Health & Safety, personnel issues and facilities across the site in conjunction with the customer
• Ensuring the highest levels of quality and compliance are maintained and that the site operates to the Audit standard required
• Ensure that accurate financial targets are set, met and deliver improved financial performance through effective cost management
• Engage with customers and their representatives, ensuring that their operational input is considered appropriately. Manage this relationship effectively
• Strive for continuous improvement and suggest new innovative ways of working which could help to exceed the Company’s expectations and contractual terms
• Ensuring all day to day operational requirements consistently meet the customers’ expectations
• Exceeding customer key performance measures, holding regular customer reviews and managing and developing client relationships
• Preparing customer annual budgets and working within those financial boundaries whilst delivering improved financial performance
• Developing and implementing new initiatives and projects with the customer
• Responsible for managing and developing the existing management teams and employee relations
• Responsible for Operator Licence compliance and adherence

Qualifications

• A demonstrable track record in managing high volume, high service driven transport operations.
• Track record of working closely with customers and able to illustrate examples of how they have improved the relationships
• Ability to think and work both strategically and operationally
• Should be a successful leader of teams, have positive personal qualities and attributes
• Excellent communication skills and the ability to converse at all levels
• Experience of Open-book & closed book contracts, good numerical and commercial skills are essential
• National CPC is desirable

Additional Information

As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave – Competitive holiday entitlement of 25 days plus the normal bank holidays.
• Company Bonus – We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme
• Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa
• Pension scheme – we want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 5 % employee and 8 % employer
• Life Assurance - x4 your annual salary
• Wellness – Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!